Inside Sales Representative (2026-9593)

Johnston Equipment; Vancouver; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Incentive program

Benefits package

Job summary

Johnston Equipment in Vancouver is seeking an Inside Sales Representative to drive growth by identifying influencers and decision-makers, developing qualified opportunities, and building a robust sales pipeline. You will handle outbound outreach via phone, email and social channels, manage quotations and orders, and maintain relationships with customers while meeting quotas.

Bilingual English/French preferred; experience in B2B sales required.

Qualifications

• Experience in Business to Business lead generation and sales is required.
• Experience in inside sales, prospecting, or equivalent.
• Excellent written/verbal communication skills, you are a confident communicator, comfortable speaking with managers, executive and peers
• Strong work ethic, ability to adapt to rapidly changing environments and a professional attitude
• Highly motivated, self-starter with a high degree of initiative, a can-do attitude, results and goal-driven mindset and the ability to achieve set targets
• Polished customer service skills and an ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Attention to detail in all areas of work with strong problem identification and problem resolution skills
• Excellent time management and organizational skills

Responsibilities

• Develop new customers through outbound calls, emails, and social channels.
• Move prospects through the sales process from first contact to order.
• Apply solution-selling to advance opportunities and grow revenue.
• Target competitors and non-users within the region.
• Build relationships to develop business partnerships and opportunities.
• Generate leads for new equipment, rentals, and service opportunities.
• Collaborate with Outside Sales when needed.

Skills

Bilingual English/French

Inside sales

Lead generation

Client communication

Time management

Organizational skills

Attention to detail

Problem solving

Microsoft Office

2+ years sales experience

Education

High School certificate

Community College—Marketing/Sales

Tools

Microsoft Office

Job description

We are a solutions-driven, customer-focused provider of material handling, storage, and automated systems solutions and we take pride in knowing that your actions boost our customers’ productivity. We are looking for customer-focused, self-starting individuals to join our team and make a difference. If that sounds like you, join the Johnston Equipment team today!

Position Summary

As an Inside Sales Representative, you are a key player in our business growth and development. The position is best suited for an energetic self-starter with the ability to identify influencers and key decision-makers within accounts. You will discover qualified opportunities by reaching out to targeted outbound prospects to build the sales pipeline.

How You’ll Make An Impact

You provide solid solutions and deliver customer excellence that drives sales revenues allowing Johnston Equipment to maintain its leadership in the market.

Out-Bound Sales

• Actively develops new customers through scheduled (recorded) phone calls, e-mail, and emerging channels (social media, web, wireless, etc).
• Independently moves prospect through entire sales process from first call to sales order.
• Applies solution-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth.
• Investigates and creates action plans to target competitive users and non-users in region.
• Builds relationships essential for developing business partnerships and driving opportunities.
• Actively prospects to generate leads for new and rebuilt equipment, racking and shelving product lines, rentals, and service opportunities.
• Sells simple and complex, multi-products/services and involves Outside Sales Rep as necessary.

Account Management

• Maintains ongoing professional relationships with existing customers through scheduled phone and e-mail interaction
• Actively prospect within accounts to discover or cultivate new sales opportunities.
• Proactively sells products, services, supplies to customer base in support of company promotion and sales campaigns
• Develops and introduces corporate purchasing programs to large existing customers (SSG catalogue items, etc.).

Quotations and Orders

• Prepares customer quotations for products and services.
• Research customer requirements and prepare pricing based on specifications to meet application requirements.
• Communicates with suppliers to evaluate product benefits, solutions and pricing for creation of proposals and orders.
• Prepares in-house order forms and order paperwork.

Performance and Training

• Builds monitors and manages individual sales pipeline and forecast to ensure movement of opportunities.
• Achieves set quotas and goals.
• Achieves monthly and yearly sales targets.
• Achieves published performance metrics.
• Completes scheduled training programs.
• Attends training sessions conducted by department managers and suppliers.
• Actively participates in development of phone and marketing campaigns.
• Actively participates in developing customer-experience blue prints to create and exceptional customer experience.
• Provides improvement ideas to increase performance or move ahead of the competition.

What You’ll Bring To The Table

• Bilingual - English and French
• Experience in Business to Business lead generation and sales is required, where the experience has been mainly on hunting for new business
• Experience in inside sales, prospecting, or equivalent.
• Excellent written/verbal communication skills, you are a confident communicator, comfortable speaking with managers, executive and peers
• Strong work ethic, ability to adapt to rapidly changing environments and a professional attitude
• Highly motivated, self-starter with a high degree of initiative, a can-do attitude, results and goal-driven mindset and the ability to achieve set targets
• Polished customer service skills and an ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Attention to detail in all areas of work with strong problem identification and problem resolution skills
• Excellent time management and organizational skills

Why You’ll love it here

• We offer a competitive salary, incentive program, and an excellent benefits package
• We trust and support you - take ownership of your work and push your ideas from inception to execution
• We want to see you grow - we support your career progression and provide learning and development opportunities

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

G.N. Johnston Equipment is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.

About Johnston Equipment

Johnston Equipment provides material handling equipment to move products in, out and throughout warehouses; service solutions and tools to better manage warehouse productivity; racking, storage and automated system solutions to optimize the storage and movement of goods; and programs to protect material handling assets and the people who utilize them. We are continually striving to create better and more advanced solutions as well as provide the highest quality service.

We are growing and need talented professionals to drive our vision to create an effortless experience for our customers by delivering our products and services in an efficient and safe manner. Join us…. Make a difference!

Additional Qualifications

Education

• Certificates & Designations, High School
• Community College, Marketing/Sales

Skills

• Achieves Results
  • Minimum of 1 year of experience cold calling to develop a territory of new business.
• Time Management
  • Proven track record in successful sales performance
  • Business Acumen
• Committed to Customers
  • Develops and Maintains Relationships
  • Responsiveness
  • Sound Decision Making Based on Facts
• Communicates Effectively
  • Attentive and Active Listening
  • Clear and Concise (oral and written communication)
  • Communicates with Confidence
  • Patience and Tact
  • Provides Information in timely manner
• Demonstrates Functional Expertise
  • Able to Manage a Pipeline of clients
  • Microsoft Office Applications
• Work Experience, 2 Years - Related Experience