Inside Sales Representative

Guillevin International; Whitecourt; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Group insurance

Telemedicine

RRSP/TFSA

Scholarship program

Years of Service Recognition

Profit-sharing

Job summary

Brogan Fire & Safety is seeking an Inside Sales Representative in Whitecourt, Alberta. The role is regular, full-time with daytime hours from Monday to Friday, focusing on a known customer base and high-quality products.

You will manage requests through multiple channels and work closely with outside sales staff to maximize sales and ensure customer satisfaction. The ideal candidate has B2B sales experience, excellent interpersonal skills, reliability, resilience, and strong problem-solving

Qualifications

• Experience in B2B sales.
• People-first approach focused on customer satisfaction.
• Reliable, resourceful, and committed.
• Very resilient with good problem-solving abilities.

Responsibilities

• Handle and prioritize customer requests via email, phone, and online channels.
• Respond to customer needs, offer solutions, and inform key personnel of feedback.
• Maximize sales by suggesting complementary products and services.
• Collaborate closely with outside sales staff to align strategies.
• Maintain up-to-date knowledge of product lines and systems used.
• Possibly negotiate special prices and terms with customers.

Skills

B2B sales

Customer service

Communication

Tools

CRM systems

Job description

Inside Sales Representative

Status:

Regular, Full time

Location:

Whitecourt, Alberta

Job Description

Interested?

• Daytime schedule: Monday to Friday.

• Known customer base, reliable and high-quality products.

• Opportunity for advancement.

Do you have what we’re looking for?

• Experience in B2B sales.

• “People” person who puts customer satisfaction at the centre of every decision.

• Reliable, resourceful and committed.

• Very resilient and good at finding solutions.

Here’s a typical day:

• Manage and prioritize customer requests coming through various channels (email, phone and online sales).

• Respond to customer needs and find appropriate solutions, based on the circumstances. Follow up as necessary and promptly inform key personnel of customer feedback (prices, products, service, etc.).

• Maximize sales to customers; suggest alternative and complementary products.

• Work closely with outside sales staff.

• Maintain skills and knowledge of product lines and systems used.

• May be required to negotiate special prices and terms with customers

What’s in it for you

Brogan Fire & Safety has grown to be the preferred distributor and service provider for the most recognized and respected manufacturers in the world of safety.We offer a dynamic work environment with great career opportunities. We value initiative, encourage engagement and recognize everyone’s contribution.

What sets us apart is our:

• Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishmentsis part of our culture.

• A strong national network offering real opportunities to grow: our people make the difference.

Among our benefits:

• Flexible group insurance plan customizable to your needs.

• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).

• Group RRSP with employer contribution and TFSA.

• Postsecondary Scholarship Program for our employee’s children.

• Years of Service Recognition Program.

Come build your career with us, a growing network geared for your ambitions!

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.