Inside Sales Representative

METHOD Innovation Partners Inc.; Vancouver; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Vacation & paid time off

Extended health care

Dental care

Disability and life insurance

Job summary

METHOD Innovation Partners Inc. is seeking an Inside Sales Representative to drive a high-volume outbound pipeline and manage assigned accounts in a manufacturing-focused environment.

You will qualify opportunities, coordinate with Manufacturing and Estimating, and maintain CRM data to ensure a steady flow of revenue. The role emphasizes proactive outreach, inbound responsiveness, and collaboration with Sales Management to meet quarterly targets.

Qualifications

• 2–3 years of experience in inside sales, sales development, or similar outbound-oriented role.
• Proven track record of consistent outbound calling activity and pipeline generation.
• Experience with CRM platforms (Zoho preferred); comfortable managing a high-volume, well-documented pipeline.
• Familiarity with custom or engineered-to-order manufacturing products is an asset.

Responsibilities

• Execute high-volume outbound prospecting via phone, email, and video to create opportunities.
• Research and qualify prospects within assigned verticals and territories.
• Identify decision-makers and move opportunities through the sales cycle.
• Own assigned accounts and maintain the full sales cycle for standard orders.
• Build and maintain an active pipeline meeting targets set by the Sales Manager.
• Coordinate with Manufacturing and Estimating to develop accurate quotes and manage delivery expectations.
• Qualify inbound leads and route them per criteria; nurture warm inbound prospects.

Skills

Outbound prospecting

CRM (Zoho)

Communication skills

Account management

Manufacturing knowledge

MS Office

Education

Post-secondary education in business or related field

Tools

Zoho CRM

MS Office

Job description

At METHOD, our people are our greatest strength. As the largest thermoforming company in the Pacific Northwest, and possibly the entire West Coast, we’ve built a legacy of excellence over 40 years. Today, we’re looking for someone who’s ready to take the reins of opportunity, help shape our next chapter, and drive growth in an organization with a vibrant culture and a world of potential.

We’re a South Surrey-based on site Design, Engineering, and Manufacturing company with clients across North America, serving an incredibly broad range of industries. From crafting custom solutions for manufacturers and agriculture to producing growing trays for hydroponics and even rowboats, our work is as varied as our clients’ needs. We thrive on solving challenges with creativity, technical precision, and a customer-first mindset.

As anInside Sales Representative, you are an engine of METHOD's sales pipeline, actively developing new opportunities for both our standard product lines and custom thermoplastics work while managing the inbound flow and assigned accounts that sustain our existing revenue base.

Your primary mandate is proactive: you identify and engage prospects, run structured outreach campaigns, and qualify opportunities that feed both the inside and outside sales cycles. You are comfortable making high-volume outbound calls and sending targeted emails to prospects who don't know us yet, and you follow up with discipline and consistency until a conversation happens or a clear no is established.

At the same time, you bring order to the inbound side, responding promptly, qualifying effectively, and ensuring no opportunity falls through the cracks. You own your assigned accounts with full accountability for the sales cycle, and you maintain the CRM data and reporting that makes the whole system visible and manageable.

This role reports to the Sales Manager.

If you are energetic, driven and excited about solving clients' challenges with domestic design, engineering & manufacturing, you might be the perfect fit to join our team!

Key Responsibilities:

• Execute a consistent, high-volume outbound prospecting program via phone, email, and video, targeting both Product and Custom opportunities
• Work from the designated target account list; research and add qualified prospects within assigned verticals and territories
• Conduct initial qualification conversations to assess fit, opportunity size, and timeline; categorize and route per established criteria
• Identify the decision-maker, understand the buying process, and move qualified opportunities to the next stage
• Build and maintain an active prospect pipeline that meets or exceeds volume and value targets set by the Sales Manager
• Identify prospects ready for Outside Sales engagement; provide complete handoff documentation
• Respond promptly to inbound inquiries from website, marketing campaigns, and referrals
• Qualify and categorize inbound leads per established criteria (value, custom vs. product, key account assignment, inside vs. outside routing)
• Nurture warm inbound prospects through structured follow-up campaigns until conversion or disqualification
• Track lead source and conversion data accurately in Zoho CRM

Assigned Account Management

• Own the complete sales cycle for assigned accounts and opportunities, including high-volume standard orders
• Build and maintain relationships with assigned existing customers to ensure retention and repeat business
• Identify upsell and cross-sell opportunities within assigned accounts; pursue with the same discipline applied to new prospects
• Coordinate with Manufacturing and Estimating to develop accurate quotes and manage delivery expectations
• Negotiate pricing within established guidelines and process orders through to fulfillment
• Execute targeted outbound calling campaigns for new product line launches as directed by the Sales Manager and Product Division
• Track market response, prospect feedback, and objections; summarize and report to the Product Division
• Build initial pipeline for new product sales and identify potential channel partners or strategic accounts for Outside Sales to engage
• Collect and file outreach data (following company procedures)
• Support Marketing with targeted outreach and collateral distribution for campaign initiatives
• Maintain accurate, up-to-date records for all prospects, accounts, activities, and opportunities in Zoho CRM
• Track and report on call volume, lead sources, conversion rates, pipeline value, and sales metrics on a weekly basis
• Generate pipeline analysis and forecast reports for the Sales Manager
• Ensure data consistency across all sales tools and systems

Sales Process Support

• Coordinate order processing and customer communications for inside sales opportunities
• Support the Estimating team with scope and information coordination as needed
• Process sales order documents and coordinate with Administration
• Handle routine customer service inquiries and coordinate delivery schedules

Other duties to assist other team members and departments as needed.

KPIs:

This role is structured with an expected time allocation of 70% proactive pipeline development/outbound outreach and 30% across account management, inbound management and sales administration.

Targets are set by the Sales Leadership and reviewed at least annually. Core KPIs include Processed Leads per week; Outbound touches (calls + emails); Qualified conversations; Meetings booked or supported

Skills & Qualifications:

• Minimum 2–3 years of experience in an inside sales, sales development, or similar outbound-oriented role
• Demonstrated track record of consistent outbound calling activity and pipeline generation, not just inbound handling
• Experience with CRM platforms (Zoho preferred); comfortable managing a high-volume, well-documented pipeline
• Familiarity with custom or engineered-to-order manufacturing products an asset
• Proficient with Microsoft Office Suite and standard sales tools (scheduling, video, email sequencing)
• Post-secondary education in business, marketing, or a related field; or equivalent relevant experience

Our values:

• Customer Focused
• Agility
• Passion
• Accountability

What we offer:

Our greatest asset is our people. In addition to our dedicated, family atmosphere we offer:

• Competitive wages
• Multiple company events(Culture Club)
• Vacation & paid time off
• Extended health care
• Dental care
• Disability and life insurance

Thanks to the collaborative and supportive culture, METHOD is always progressing and understands the importance of growing as a team.

For more information about METHOD, please visit www.methodinnovates.com