Inside Sales Representative

Longboard Architectural Products; Abbotsford; On-site; CAD 65,000 - 78,000; Full time

Benefits offered by this job

Health Spending Accounts

Profit Sharing Program

RRSP Matching

Job summary

Longboard Architectural Products in Abbotsford is seeking a detail-oriented Inside Sales Representative to support the sales team. You will manage the sales pipeline and coordinate projects from design inquiries to installations, ensuring a seamless client experience.

The ideal candidate has 2+ years of experience in sales or project coordination, strong organizational skills, and is proficient with CRM systems. We offer a competitive salary, profit sharing, and a people-first culture.

Qualifications

• 2+ years of experience in inside sales, sales support, or project coordination, preferably in construction or architectural products.
• Strong organizational skills with the ability to manage multiple projects.
• Excellent communication skills with a client-first mindset.

Responsibilities

• Manage the sales pipeline from inquiry to project completion.
• Prepare estimates and quotes according to project requirements.
• Coordinate project milestones and maintain communication with all stakeholders.

Skills

Organization

Verbal communication

Written communication

CRM systems

Project coordination

Tools

Microsoft Office

Quoting tools

Job description

About Us

At Longboard Architectural Products, we change the face of architecture by designing and manufacturing premium aluminum solutions. Our innovative products set industry standards for durability, aesthetics, and sustainability. We take pride in transforming commercial and residential spaces into stunning, sustainable environments. Recognized as one of the Great Places to Work and Canada’s Top Small & Medium Employers in 2026, and Best Places to Work in BC 2025, we offer professional growth opportunities, comprehensive benefits, and a workplace culture where people come first.

About The Role

We are seeking a detail-oriented and client-focused Inside Sales Representative to join our Sales team. In this role, you will play a critical part in moving projects seamlessly through the sales pipeline, supporting customer success from early design inquiries through quoting, bidding, and final installation.

As an Inside Sales Representative, you will act as a trusted internal and external partner, supporting Business Development Managers, coordinating across departments, and ensuring our clients receive timely, accurate technical and project-related information. You will also serve as a brand ambassador, helping grow Longboard’s presence and reputation within your assigned region.

This role is essential to delivering the customer experience that sets Longboard apart, centered around Radical Client Care.

What You Will Do

• Manage Sales Pipeline
  • Manage the full lifecycle of leads, from initial design inquiry through quoting, General Contractor coordination, and project completion.
  • Review, qualify, and prioritize incoming leads based on project scope, urgency, and strategic value.
  • Maintain momentum on qualified opportunities through proactive follow-ups and structured pipeline management.
  • Accurately track client interactions, project updates, and lead status within the CRM.
  • Partner closely with Business Development Managers to ensure timely handoffs and aligned follow-ups.
• Sales Support
  • Prepare estimates and quotes aligned with client needs, specifications, and project requirements.
  • Respond promptly to customer inquiries related to pricing, materials, and technical details.
  • Act as a key internal resource for technical information, ensuring customers have what they need to move forward confidently.
• Project Coordination
  • Coordinate shop drawing reviews and approvals with internal design, engineering, and production teams.
  • Track project milestones and deadlines to ensure smooth progression through each phase.
  • Facilitate communication between clients, contractors, installers, and internal stakeholders to resolve issues and keep projects on track.
• Customer Relationship Support
  • Build and maintain strong relationships with clients by providing clear, proactive communication throughout the project lifecycle.
  • Address inquiries related to timelines, product specifications, and project status with professionalism and care.

About You

You are highly organized, collaborative, and customer-focused. You enjoy managing multiple moving pieces, thrive in a project-driven environment, and take pride in delivering accurate, timely support. You value teamwork, clear communication, and playing a central role in driving successful outcomes for both clients and internal partners.

• 2+ years of experience in inside sales, sales support, or project coordination (construction or architectural products industry preferred).
• Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously.
• Excellent written and verbal communication skills with a client-first mindset.
• Comfortable using CRM systems, quoting tools, and Microsoft Office.
• Familiarity with architectural or construction project workflows is a strong asset.

Benefits And Compensation

• Salary Range: $65,000 – $78,000 CAD annually, based on experience.
• Profit Sharing Program: Rewarding your contribution to Longboard’s success.
• Comprehensive Benefits: Health Spending and Lifestyle Spending Accounts, catastrophic coverage, travel insurance, and more.
• RRSP Matching: Up to 4% of your annual salary.
• People-First Culture: A collaborative environment that supports professional growth, work-life balance, and continuous development.

Equal Opportunity

Longboard Architectural Products is committed to building a diverse, inclusive, and respectful workplace. We believe diverse perspectives strengthen our team and our products. All hiring decisions are made based on skills, experience, and alignment with our values; regardless of age, gender, disability, race, religion, or background.

By submitting your resume and application information, you consent to Longboard Architectural Products storing and sharing your data within our recruitment systems as required to assess your qualifications for current or future opportunities.