Inside Sales Representative

Ryerson; Vancouver; Hybrid; CAD 60,000 - 75,000; Full time

Job summary

Ryerson is seeking an Account Representative in Vancouver to deliver exceptional customer support and drive revenue growth by identifying opportunities to enhance customer satisfaction. You will process orders, manage relationships, and collaborate with internal teams to execute development plans.

The role requires 1-3 years of sales experience, a Bachelor’s degree preferred in business or related fields, and proficiency in Microsoft Office.

Qualifications

• Bachelor’s degree preferred in business, sales and marketing, economics, or related fields.
• 1-3 years of sales or related experience.
• Experience in the Metal industry is preferred.
• Proficiency in Microsoft applications (Outlook, Excel, Word).
• SAP experience is a plus.
• Excellent professional written, verbal, and interpersonal communication skills.
• Positive attitude, competitive, goal-oriented, driven with a passion to excel.

Responsibilities

• Processes customer orders, makes sales calls, and works to establish relationships with customers.
• Continues to build territory/account approach and monitor resources.
• Works with different departments to execute account development plans.
• Prioritizes concurrent customers' demands and provides satisfactory service to all.
• Balances concurrent requests for assistance from internal and external customers for customer service issues.
• Tasks must be completed with speed and accuracy.
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice.

Skills

Sales & Customer Relations

Relationship Building

Communication

Time Management

Education

Bachelor’s degree preferred in business, sales and marketing, economics, or related fields

Tools

SAP

Microsoft Excel

Microsoft Outlook

Microsoft Word

CRM software

Job description

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

As an Account Representative, you will play a crucial role in delivering outstanding customer support to address and resolve customer needs effectively. Your responsibilities will drive revenue growth by identifying opportunities to enhance customer satisfaction.

Roles and Responsibilities

• Processes customer orders, makes sales calls, and works to establish relationships with customers
• Continues to build territory/account approach and monitor resources
• Works with different departments to execute account development plans
• Prioritizes concurrent customers' demands and provides satisfactory service to all
• Balances concurrent requests for assistance from internal and external customers for customer service issues
• Tasks must be completed with speed and accuracy
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor’s degree preferred in business, sales and marketing, economics, or related fields
• 1-3 years of sales or related experience
• Experience in the Metal industry is preferred
• Proficiency in Microsoft applications (Outlook, Excel, Word)
• SAP Experience is a plus
• Excellent professional written, verbal, and interpersonal communication skills
• Positive attitude, competitive, goal-oriented, driven with a passion to excel

Salary: $60,000 - $75,000 annually plus additional sales incentives. A starting salary higher than $ 75,000 is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.