Inside Sales Representative

Franklin Empire INC; Toronto; On-site; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Insurance program

Pension plan

Job summary

Franklin Empire Inc. in Woodbridge is seeking an Inside Sales Representative to join our team, reporting to the branch manager. The role focuses on customer requests, order taking, quotes, and price negotiations to grow sales and profits.

The position requires 3–5 years in the electrical industry, fluency in English, computer literacy, and knowledge of electrical products as an asset. We offer a complete insurance program and a pension plan.

Qualifications

• 3–5 years experience in the electrical industry.
• Fluent English.
• Computer literate.

Responsibilities

• Be attentive to customer requests at all times with a polite and professional manner.
• Quickly solve customer problems.
• Get involved in sales, answering calls promptly.
• Take orders while trying to increase sales and profits.
• Respond to price requests and provide technical information.
• Check and inform customers regarding overdue orders (B.O.).
• Submit new quotes and make follow-ups.
• Negotiate prices when necessary, according to pre-established scales.
• Take the initiative to suggest substitutes or related products when necessary.
• Keep your technical knowledge up-to-date.

Skills

Customer service

Sales

Product knowledge

Tools

CRM software

ERP systems

Job description

Salary Range: $45,000.00 To $50,000.00 Annually

Franklin Empire Inc. supplies electrical components for new construction, renovation, and maintenance of industrial plants, residences and commercial buildings.

We provide OEM and MRO solutions, lighting design, inventory management, training, automation expertise, and specialty services.

We are currently seeking an Inside Sales Representative for our Woodbridge branch.

This person will be under the supervision of the branch manager.

The main responsibilities for this position are:

• Be attentive to customer requests at all times, maintaining a polite and professional
• Quickly solve customer problems;
• Get involved in sales, answering calls promptly;
• Take orders while trying to increase sales and profits;
• Respond to price request and provide technical information;
• Check and inform customers regarding overdue orders (B.O.);
• Submit new quotes and make follow-ups;
• Negotiate prices when necessary, according to certain pre-established scales;
• Take the initiative to suggest substitutes or related products when necessary;
• Keep your technical knowledge up to-date.

The main requirements for this position are:

• 3 to 5 years experience in the industry, or a combination of studies and experience;
• Fluency in English;
• Computer literate;
• Knowledge of electrical products, an asset.

Come join a strong, value-added company, established for over 78 years. Be an important part of the Franklin Empire family and share our success!

• A complete insurance program will be offered, as well as a pension plan.

The stability of our employees is proof of the company's values. Exciting challenges are waiting for you!

Franklin Empire Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, color, gender, religion, sexual orientation, national origin, status, disability, or any other protected characteristic.

We thank all candidates who have shown interest in our employment opportunities. However, only those selected for an interview will be contacted.