Inside Sales Representative

Olympia Tile+Stone Inc.; Toronto; Presencial; CAD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits package

RRSP

Vacation time

Growth opportunities

Descripción de la vacante

Olympia Tile+Stone Inc. is seeking an Inside Sales Representative for our Toronto branch. You will be the first contact for showroom and order desk customers, processing orders by phone, email, or in person, and ensuring accurate pricing and approvals.

You will work closely with warehouse teams to schedule deliveries, provide product knowledge, and maintain organized records. This role suits someone who enjoys fast-paced, service-oriented environments and building customer relationships.

Formación

• 1–3 years in inside sales or customer service.
• Experience in building materials is an asset.
• Excellent communication and interpersonal skills.
• Ability to lift up to 25 lbs and work Sundays.

Responsabilidades

• Greet and assist showroom and order desk customers with technical guidance and product expertise.
• Receive and process orders by phone, email, and in person, ensuring pricing, coding, and approvals are accurate.
• Process payments for cash orders.
• Coordinate with warehouse and logistics staff to schedule deliveries and resolve shipping issues.
• Maintain organized records of orders, quotes, and customer communications.
• Promote new products and maintain showroom displays and samples.
• Collaborate with external sales representatives to support customer accounts.

Conocimientos

Customer service

Communication skills

Multi-tasking

Sales experience

Educación

High school diploma

Post-secondary courses in sales/administration

Herramientas

ERP/order entry systems

Descripción del empleo

About The Position

Who We Are

Olympia Tile+Stone Inc. is a leading distributor in the ceramic tile and stone industry, with a rich history dating back to 1927. The company has expanded to establish branches in major cities across Canada and the United States, making it an international leader in the industry.

Why This Role Matters

We are seeking an Inside Sales Representative to join the team at our Toronto branch. In this role, you will be the first point of contact for Stone Slab showroom customers, supporting contractors, distributors, designers, and retail clients. You will process orders accurately, provide product expertise, and work closely with the warehouse teams to ensure smooth execution.

This is an excellent opportunity for someone who thrives in a dynamic, customer-service-oriented environment and enjoys building relationships while contributing to operational excellence.

What You’ll Do

• Greet and assist showroom and order desk customers by providing technical guidance and product expertise
• Receive and process orders by phone, email, and in person, ensuring pricing, coding, and approvals are accurate
• Process payments for cash orders
• Coordinate with warehouse and logistics staff to schedule deliveries and resolve shipping issues
• Maintain organized records of orders, quotes, and customer communications
• Promote new products and maintain showroom displays and samples
• Collaborate with external sales representatives to support customer accounts

What You Bring

• 1 to 3 years of experience in inside sales or customer service (retail, distribution, or building materials experience is an asset)
• High school diploma required; post-secondary courses in sales, administration, or a related field preferred
• Excellent communication and interpersonal skills
• Accuracy and attention to detail when processing orders and payments
• Ability to manage multiple tasks in a fast-paced environment
• Ability to lift up to 25 lbs
• Experience with ERP/order entry systems is an asset
• Knowledge of tile, flooring, or building materials is an asset
• Five (5) day work week, must be able to work Sundays

What We Offer

• Comprehensive benefits package (health, dental, vision, and more)
• RRSP program with employer contribution
• Vacation and paid time off
• Opportunities for growth and development in a supportive environment