Inside Sales Representative

Franklin Empire Inc.; Newmarket; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Dental care

Extended health care

Life insurance

On-site parking

Vision care

Pension plan

Job summary

Franklin Empire Inc. is seeking an Inside Sales Representative for its Newmarket branch.

You will be under the supervision of the branch manager and focus on timely responses to customer requests, order taking, and increasing sales and profits through proactive engagement and product knowledge. The role emphasizes strong sales skills, interpersonal abilities, and fluency in English, with rewards including a complete benefits package and opportunities to contribute to a long-standing,

Qualifications

• 3–5 years experience in the industry or a mix of studies and experience.
• Strong sales skills with customer-focused approach.
• Excellent interpersonal communication abilities.
• Fluent in English; other languages a plus.

Responsibilities

• Answer customer requests and take orders with a professional attitude.
• Provide pricing, quotes, and technical information as needed.
• Negotiate prices within established scales to close deals.
• Suggest substitutes or related products to increase sales.
• Maintain up-to-date knowledge of electrical products.

Skills

Sales skills

Interpersonal skills

Fluency in English

Computer literate

Electrical products knowledge

Education

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Job description

Job Description

Franklin Empire Inc. supplies electrical components for new construction, renovation, and maintenance of industrial plants, residences and commercial buildings. We provide OEM and MRO solutions, lighting design, inventory management, training, automation expertise, and specialty services.

We are currently seeking an Inside Sales Representative for our Newmarket branch.

This person will be under the supervision of the branch manager.

The Main Responsibilities For This Position Are

• Be attentive to customer requests at all times, maintaining a polite and professional attitude;
• Quickly solve customer problems;
• Get involved in sales, answering calls promptly;
• Take orders while trying to increase sales and profits;
• Respond to price request and provide technical information;
• Check and inform customers regarding overdue orders (B.O.);
• Submit new quotes and make follow-ups;
• Negotiate prices when necessary, according to certain pre-established scales;
• Take the initiative to suggest substitutes or related products when necessary;
• Keep your technical knowledge up to-date.

The Main Requirements For This Position Are

• 3 to 5 years experience in the industry, or a combination of studies and experience;
• Sales skills;
• Interpersonal skills;
• Fluency in English;
• Computer literate;
• Knowledge of electrical products, an asset.

Come join a strong, value-added company, established for over 80 years. Be an important part of the Franklin Empire family and share our success!

A complete insurance program will be offered, as well as a pension plan.

The stability of our employees is proof of the company’s values. Exciting challenges are waiting for you!

Franklin Empire Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, gender, religion, sexual orientation, national origin, status, disability, or any other protected characteristic.

We thank all candidates who have shown interest in our employment opportunities. However, only those selected for an interview will be contacted.

Job Type: Full-time

Benefits

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care

Work Location: In person