Inside Sales Representative (Burnaby, BC)

Wolseley Group; Burnaby; On-site; CAD 65,000 - 68,000; Full time

Job summary

Wolseley Canada invites you to join the Burnaby location as an Inside Sales Representative. You will provide exceptional customer service, prepare quotations, process orders, and support branch operations while building relationships with customers by phone and email.

The role emphasizes achieving sales targets, offering pricing terms, and handling deliveries as needed. A proactive, customer-focused professional with related industry experience is preferred.

Qualifications

• Post-secondary education in Business Administration or related discipline is an asset.
• Experience with valves and valve estimation is an asset.
• Valid driver’s license and ability to operate a company vehicle.

Responsibilities

• Complete the order process, including pricing terms and generating sales orders.
• Enter quotations and orders accurately and timely.
• Provide customers with pricing, inventory, and delivery information.
• Build and maintain relationships with customers by phone and email to drive sales.
• Prepare quotations and process orders for outside sales staff.
• Respond to customer requests promptly and professionally.
• Achieve sales targets by promoting and upselling products.
• Support branch operations including warehouse and inventory activities.
• Perform local deliveries and customer pickups as needed.
• Participate in branch on-call rotation when trained.

Skills

Customer service

Initiative

Teamwork

Organizational skills

Bilingual (French/English)

Education

Business Administration or related

Tools

AS400

Microsoft Office

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

WhyYou’llLove Working Here

• Safety-focused and inclusive workplace culture
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting day 1
• Competitiveretirement savings programincludingRRSP and Defined Contribution pension plan with employer matching up to 5.25%Day1
• Paid vacation, sick time, andpaidbirthday off
• Annual bonus and profit-sharing opportunities
• Employee discounts on leading plumbing, HVAC/R, and industrial products
• Education reimbursement and ongoingcareer developmentopportunities
• Employee referral programs and recognition initiatives

The Opportunity

Join the Burnaby location as an Inside Sales Representative, where you’ll provide exceptional customer service, prepare quotations, process orders, and support branch operations. We’re looking for a proactive, customer-focused professional who enjoys building relationships, driving sales, and contributing to a collaborative team environment.

What you will do:

• Complete the order process, including offering pricing terms according to established margins, sourcing additional products, and generating sales orders.
• Enter quotations and orders into the system accurately and in a timely manner.
• Provide customers with accurate pricing, inventory, and delivery information.
• Build and maintain relationships with new and existing customers by phone and email to drive additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customer requests and inquiries promptly and professionally.
• Achieve sales targets and objectives by promoting and upselling products.
• Support branch operations by assisting with warehouse, yard, and inventory-related activities as required.
• Perform local deliveries and customer pickups when needed.
• Participate in the branch on-call rotation once fully trained and scheduled.
• Adhere to company safety policies and regulations.

What you will bring

• Post-secondary education in Business Administration, Civil Engineering Technology, or a related discipline is considered an asset.
• Previous inside sales experience in the construction, HVAC, plumbing, waterworks, or related industry preferred.
• Experience with valves and valve estimation is considered an asset.
• Valid driver’s license and ability to safely operate a company vehicle when required.
• Willingness to support multiple areas of branch operations, including sales, warehouse, yard, and delivery functions.
• Strong computer skills, including Microsoft Office; AS400 experience is an asset.
• Commitment to delivering exceptional customer service.
• Demonstrated initiative with the ability to work independently and as part of a team.
• Strong organizational and multitasking skills.
• Bilingualism (French and English) is considered an asset.

Base Salary: $65,000 to $68,000 + Commission

Existing Position: Backfill

#INDSAL

Our Commitment to You

Wolseley Canada is proud to be an equal opportunity employer, embracing diverse backgrounds and perspectives. We are committed to an inclusive, barrier-free recruitment process with accommodation available on request for candidates participating in all stages of the recruitment and selection process.

Please note: Wolseley uses AI-assisted tools to support applicant screening.

Where a salary range is posted, the total compensation range posted for this rolerepresentsthe total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience,skillsand qualifications relevant to the role.

Benefitseligibility varies based on employment status and contract length. Full-time permanent positions are eligible for the full benefits package. Fixed-term contract positions may be eligible forhealth and dentalbenefits depending on the terms of the position. Short-term contract positions are not eligible for company-sponsored benefits.

This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.