Inside Sales Rep - Electrical Distribution

Nedco; Brantford; On-site; CAD 50,000 - 65,000; Full time

Job summary

Nedco in Brantford, ON is seeking an Inside Sales Representative to directly service customers by phone and email, process orders and quotations, and maintain high levels of service. The role involves stock checks, follow-ups on quotes, outbound outreach, and ecommerce support.

Ideal candidates bring 2+ years in inside sales or customer service, strong communication, multitasking ability, and familiarity with electrical products.

Qualifications

• Two years of inside sales or customer service experience.
• Proven ability to communicate effectively and build customer relationships.
• Strong multitasking and time management skills.
• Be computer literate.
• AS400 experience would be an asset.
• Electrical apprenticeship experience is considered an advantage.
• Team Player.
• Product knowledge of the electrical business.
• 1-5 years at an electrical distributor experience.

Responsibilities

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make at least four (4) outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding ecommerce.

Skills

Inside sales experience

Customer service

Communication skills

Multitasking

Time management

Team player

Electrical product knowledge

Education

Electrical apprenticeship

Tools

AS400 experience

Job description

Nedco in Brantford, ON is seeking an Inside Sales Representative to directly service customers by phone and email, process orders and quotations, and maintain high levels of service. The role involves stock checks, follow-ups on quotes, outbound outreach, and ecommerce support.

Ideal candidates bring 2+ years in inside sales or customer service, strong communication, multitasking ability, and familiarity with electrical products.