Edmonton Inside Sales Pro — Electrical Solutions & Growth

Nedco; Edmonton; On-site; CAD 38,000 - 48,000; Full time

Job summary

Nedco, a Rexel Canada Electrical Inc. division, invites you to join as an Inside Sales Representative based in Edmonton, AB. You will directly service customers by phone and email, process orders and quotations, and strive for outstanding service levels while informing customers about stock availability and alternatives.

Responsibilities include outbound calls, supporting e-commerce inquiries, and maintaining strong customer relationships in a fast-paced electrical distribution environment.

Qualifications

• A minimum of two years of inside sales or customer service experience.
• Proven ability to communicate effectively and build customer relationships.
• Strong multitasking and time management skills.
• Be computer literate.
• AS400 experience would be an asset.
• Electrical apprenticeship experience is considered an advantage.
• Product knowledge of the electrical business is a must.
• Team player.

Responsibilities

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make at least four (4) outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding e-commerce.

Skills

Customer service

Communication skills

Multitasking

Time management

Tools

AS400

Job description

Nedco, a Rexel Canada Electrical Inc. division, invites you to join as an Inside Sales Representative based in Edmonton, AB. You will directly service customers by phone and email, process orders and quotations, and strive for outstanding service levels while informing customers about stock availability and alternatives.

Responsibilities include outbound calls, supporting e-commerce inquiries, and maintaining strong customer relationships in a fast-paced electrical distribution environment.