Multiple

Nedco; Nanaimo; On-site; CAD 38,000 - 54,000; Full time

Job summary

Nedco is seeking a full-time on-site Branch Operations role across multiple BC locations, including Nanaimo. You will assist customers with product inquiries, process orders, and support sales efforts while coordinating inventory and quotes.

The role emphasizes teamwork with vendors and customers to ensure timely fulfillment of electrical distribution solutions. We value meticulous documentation, strong communication, and reliability.

Qualifications

• Customer service and communication skills to interact professionally with clients, vendors, and colleagues.
• Basic sales and relationship-building skills to support branch growth and customer retention.
• Organizational and time-management skills to handle multiple tasks, orders, and priorities efficiently.
• Attention to detail and accuracy in processing orders, managing documentation, and coordinating inventory.
• Comfort with computers and standard business software (e.g., email, spreadsheets, order entry systems).
• Knowledge of electrical products or distribution industry experience is an asset but not required.
• Ability to work on-site in Nanaimo, BC, and collaborate effectively in a team-focused environment.
• High school diploma or equivalent; post-secondary education in business, logistics, or a related field is an asset.

Responsibilities

• Support day-to-day branch operations, including assisting customers with product inquiries, order processing, and sales support.
• Coordinate inventory, prepare quotes, maintain documentation, and ensure timely order fulfillment.
• Collaborate with colleagues, vendors, and customers to provide reliable electrical distribution solutions.
• Uphold Nedco’s service standards and contribute to a positive work environment while supporting continuous improvement initiatives.

Skills

Customer service

Sales and relationship-building

Organizational skills

Attention to detail

Computer literacy

Electrical products knowledge asset

Education

High school diploma

Post-secondary in business/logistics asset

Tools

Email

Spreadsheets

Order entry systems

Job description

Company Description

Nedco is a leading electrical distributor in Canada, proudly serving the electrical industry for over 100 years. The company is recognized for high-quality products, strong customer service, and a long-standing record of professionalism and customer satisfaction. Nedco invests in ongoing training and development, enabling team members to deliver effective solutions and consistently exceed customer expectations. The organization operates as an equal opportunity employer, committed to supporting and reflecting the Canadian marketplace. Applicants can expect a culture that values continuous improvement, collaboration, and service excellence.

Role Description

This is a full-time, on-site role based in multiple locations in BC. Team members will support day-to-day branch operations, including assisting customers with product inquiries, order processing, and sales support. Responsibilities may include coordinating inventory, preparing quotes, maintaining accurate documentation, and ensuring timely and efficient order fulfillment. The role involves close collaboration with colleagues, vendors, and customers to provide reliable electrical distribution solutions. Individuals in this position are expected to uphold Nedco’s service standards, contribute to a positive work environment, and support continuous improvement initiatives.

Qualifications

• Customer service and communication skills to interact professionally with clients, vendors, and colleagues.
• Basic sales and relationship-building skills to support branch growth and customer retention.
• Organizational and time-management skills to handle multiple tasks, orders, and priorities efficiently.
• Attention to detail and accuracy in processing orders, managing documentation, and coordinating inventory.
• Comfort with computers and standard business software (e.g., email, spreadsheets, order entry systems).
• Knowledge of electrical products or distribution industry experience is an asset but not required.
• Ability to work on-site in Nanaimo, BC, and collaborate effectively in a team-focused environment.
• High school diploma or equivalent; post-secondary education in business, logistics, or a related field is an asset.