Inside Sales Representative

Nedco; Oakville; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading electrical products company in Oakville is seeking an Inside Sales Representative to manage customer inquiries and orders. The ideal candidate will have at least two years of inside sales or customer service experience, strong communication skills, and familiarity with the electrical business. This full-time position offers competitive compensation and benefits.

Qualifications

• Minimum of two years of inside sales or customer service experience.
• Proven ability to communicate effectively and build customer relationships.
• Strong multitasking and time management skills.
• Electrical apprenticeship experience is considered an advantage.
• Product knowledge of the electrical business is a must.

Responsibilities

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Achieve a high level of customer service.
• Confirm stock availability and suggest alternatives.
• Make follow-up calls to customers on all quotations.
• Make at least four outbound calls per day to solicit business.
• Assist customers with inquiries regarding e-commerce.

Skills

Customer service experience

Effective communication

Multitasking

Time management

Team Player

Tools

AS400

Job description

Corporate Recruiter at Rexel Canada Mississauga, Ontario.

For over 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco , a division of Rexel Canada Electrical Inc., is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.

As an Inside Sales Representative based in Oakville your essential duties will be to:

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make at least four (4) outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding e-commerce.

Qualifications:

• A minimum of two years of inside sales or customer service experience.
• Proven ability to communicate effectively and build customer relationships.
• Strong multitasking and time management skills.
• AS400 experience would be an asset.
• Electrical apprenticeship experience is considered an advantage.
• Product knowledge of the electrical business is a must.
• Team Player.

Employee Value Proposition:

• Think ahead
• Work with a great team
• Make a personal impact
• Learn from the best
• Earn the career you want

Joining Nedco means choosing a company that listens to its employees. Nedco accelerates progress, all the while respecting its people, their culture and diversity.

Nedco provides a stable and safe work environment along with a competitive salary with excellent benefits and pension packages.

Nedco is an equal opportunity employer firmly committed to the Canadian marketplace.

We thank all candidates for their interest. However, only those candidates selected for interviews will be contacted.

Please visit www.nedco.ca for other career opportunities.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Sales, Business Development, and Customer Service

Industries

• Appliances, Electrical, and Electronics Manufacturing, Computers and Electronics Manufacturing, and Electrical Equipment Manufacturing