Inside Sales Pro for Tech-Enabled CX

MCI; Sydney; Hybrid; CAD 42,000 - 62,000; Full time

Job summary

MCI in Canada (Sydney, NS) is seeking driven Telephone Sales Representatives to join our growing sales team. You will engage with prospective and existing customers by phone to identify needs, recommend products, and close sales while delivering an outstanding customer experience.

Successful candidates are confident communicators who enjoy building relationships, meeting performance goals, and working in a fast-paced environment. Comprehensive sales training and ongoing coaching are provided.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Excellent communication and persuasive selling skills.
• Strong customer service orientation.
• Basic computer proficiency.
• Ability to multitask while navigating multiple systems.
• Goal-oriented with a positive attitude.
• Ability to thrive in a performance-driven environment.

Responsibilities

• Make and receive customer calls to promote products and services.
• Build rapport and establish trust with prospective and existing customers.
• Identify customer needs and recommend appropriate solutions.
• Explain product features, benefits, and pricing clearly.
• Overcome objections and confidently close sales opportunities.
• Accurately document customer interactions and sales activities.
• Meet or exceed individual sales and performance targets.
• Maintain product knowledge and stay current on promotions.
• Follow all company policies and compliance requirements.
• Participate in regular coaching sessions and sales training.

Skills

Excellent communication

Persuasive selling

Customer service orientation

Basic computer proficiency

Multitasking

Goal-oriented

Performance-driven

Education

High school diploma or equivalent

Job description

MCI in Canada (Sydney, NS) is seeking driven Telephone Sales Representatives to join our growing sales team. You will engage with prospective and existing customers by phone to identify needs, recommend products, and close sales while delivering an outstanding customer experience.

Successful candidates are confident communicators who enjoy building relationships, meeting performance goals, and working in a fast-paced environment. Comprehensive sales training and ongoing coaching are provided.