Inside Sales & Customer Service Specialist

Hercules SLR Inc.; Red Deer; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

RRSP matching 5%

Full health and dental benefits

Mon-Fri 8-5 schedule

Development opportunities

Friendly work environment

Free parking

Job summary

Hercules SLR Inc. is seeking a full-time Customer Service Representative/Inside Sales for our Continental Chain & Rigging branch in Red Deer, AB. The role focuses on delivering excellent customer service while driving sales with outbound calls and inquiries.

Successful candidates will thrive in a fast-paced, team-oriented environment and will support the sales process from order entry to closing deals. The position offers a comprehensive benefits package and a Monday–Friday 8–5 schedule, with

Qualifications

• High school diploma or equivalent required.
• 1–2 years of sales experience preferred.
• Excellent verbal and written communication skills.
• Strong analytical and negotiation abilities.
• Organized with the ability to manage multiple tasks.

Responsibilities

• Enter orders promptly and relay details to the appropriate teams.
• Maintain an accurate customer database and update records as needed.
• Assist customers with product information and inquiries.
• Proactively contact customers to promote products and services to meet daily goals.
• Support Territory Managers with quotations, orders, and correspondence.

Skills

Customer service

Sales experience

Verbal & written communication

Negotiation

Time management

Education

High school diploma

Job description

Hercules SLR Inc. is seeking a full-time Customer Service Representative/Inside Sales for our Continental Chain & Rigging branch in Red Deer, AB. The role focuses on delivering excellent customer service while driving sales with outbound calls and inquiries.

Successful candidates will thrive in a fast-paced, team-oriented environment and will support the sales process from order entry to closing deals. The position offers a comprehensive benefits package and a Monday–Friday 8–5 schedule, with