Inside Sales & Customer Service Rep – Edmonton

Continental Chain & Rigging Ltd; Edmonton; Hybrid; CAD 42,000 - 64,000; Full time

Benefits offered by this job

5% RRSP matching (after one year)

Full health and dental benefits

Weekday schedule 8-5

Development opportunities

Positive and engaging work environment

Free parking

Job summary

Continental Chain & Rigging Ltd. in Edmonton, AB is seeking a full-time Customer Service Representative/Inside Sales to join our team.

The role focuses on delivering outstanding customer service, handling orders, and driving outbound sales activities from Monday to Friday, 8–5, in a fast-paced environment. The successful candidate will have a high school diploma, 1–2 years sales experience, and strong communication and negotiation skills, with a professional, energetic approach and excellent

Qualifications

• High school diploma or equivalent required.
• Minimum 1–2 years of sales experience.
• Excellent verbal and written communication skills.
• Strong analytical, problem-solving and negotiation skills.
• Must be organized and able to prioritize and manage multiple tasks.

Responsibilities

• Enter all orders in a timely manner and communicate information to the respective personnel.
• Maintain an accurate database and update customer information as required.
• Assist customers with product information and other inquiries.
• Proactively contact the customer to promote CCR’s products and services to meet daily outbound call goals.
• Support Territory Managers with quotations, orders and correspondence and handle day-to-day interactions across teams.

Skills

Sales experience

Communication skills

Negotiation

Problem-solving

Time management

Organization

Energetic attitude

Education

High school diploma

Job description

Continental Chain & Rigging Ltd. in Edmonton, AB is seeking a full-time Customer Service Representative/Inside Sales to join our team.

The role focuses on delivering outstanding customer service, handling orders, and driving outbound sales activities from Monday to Friday, 8–5, in a fast-paced environment. The successful candidate will have a high school diploma, 1–2 years sales experience, and strong communication and negotiation skills, with a professional, energetic approach and excellent