Inside Sales Coordinator

GFL Environmental Inc.; Edmonton; Hybrid; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

RRSP company matching

Health, dental, vision and mental健康

Employee assistance programs

Paid training and development

Supportive work environment

Job summary

GFL Environmental Inc. in Edmonton is seeking a coordinated and proactive team member to support the Business Development group. You will collaborate across Sales, Operations, and Accounting to prepare proposals, maintain records, and ensure accurate OMS customer setups.

The role offers a hybrid work arrangement, combining in-office and remote work to balance teamwork with flexibility in a fast-paced environment.

Qualifications

• Proven background in customer service or sales preferred.
• A post-secondary degree or diploma in Business Administration, Marketing, or related field is assets.
• Proficient in Google Workspace (Docs, Sheets, Slides, Drive, and Gmail).

Responsibilities

• Coordinate proposals as directed to ensure timely completion.
• Act as liaison between Sales, Operations, Accounting and Office Staff.
• Allocate business to Account Managers based on customer needs.
• Maintain records of sales agreements and quotes through OMS.
• Ensure accurate customer setup in OMS with contact details and service requirements.
• Draft quotes as requested by Account Managers or Regional Sales Manager.
• Provide admin support for Account Managers and pricing history when required.
• Collaborate with Technical team and other resources as needed.
• Support Inside Sales Manager and local Sales Manager with special projects.
• Lead sales-related projects such as pricing updates and corporate updates.
• Perform system updates, price lists, and logging system entries as needed.
• Other duties as required.

Skills

Customer service

Sales coordination

Document management

Google Workspace

Education

Bachelors in Business Administration or related field

Tools

OMS

CRM systems

Google Workspace

Job description

Position Summary

As a key member of GFL’s Business Development team, you will play a vital role in strengthening client relationships and providing invaluable support to the internal teams. You will be responsible for coordinating proposals as directed, ensuring they are completed efficiently and on time. The ideal candidate will thrive in a dynamic, fast-paced, and competitive business environment. This role currently offers flexibility with a hybrid work schedule, providing a balance between in-office and remote work.

Specific Duties and Responsibilities

• Act as a liaison between Sales, Operations, Accounting, and Office Staff to ensure seamless communication and collaboration.
• Allocate business to Account Managers based on customer needs and requirements.
• Maintain accurate records of sales agreements and quotes through OMS, ensuring the sales team has access to up-to-date documentation.
• Ensure accurate and complete customer setup in OMS, including all relevant contact information, Specific service requirements, and account details for efficient processing and management.
• Draft quotes as requested by Account Managers or the Regional Sales Manager.
• Provide administrative support for Account Managers, including handling reports, customer history, and pricing history when required.
• Collaborate with the Technical team and other resources when their support is required.
• Support the Inside Sales Manager and local Sales Manager with special projects.
• Lead sales-related projects, such as large rollbacks, pricing updates, and corporate updates.
• Perform system updates, including maintaining price lists, managing customer-specific requirements, updating pricing by account, and logging system entries as needed.
• Other duties as required.

Education and Experience

• Proven background in customer service or sales preferred, with environmental services experience considered a strong asset.
• A post-secondary degree or diploma in Business Administration, Marketing, or a related field (or equivalent practical experience) is an asset.
• Proficient in Google Workspace (Docs, Sheets, Slides, Drive, and Gmail).

Knowledge, Skills, And Abilities

• Enthusiastic self-starter with a strong work ethic.
• Sense of pride that promotes a positive team spirit.
• Exceptional customer service skills along with a strong sense of team.
• Excellent organizational, problem solving, time management, and negotiation skills.
• Computer literate with proficient use of customer database systems.

GFL Benefits

• Competitive wages.
• RRSP company matching program.
• Industry leading health, dental, vision and mental health benefits.
• Employee assistance programs.
• Paid training and development opportunities.
• A supportive work environment that fosters professional growth and development.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [e-mail]