Inside Sales Associate

Westburne; Burnaby; On-site; CAD 64,000 - 70,000; Full time

Benefits offered by this job

Positive work-life balance

Competitive compensation

Pension plans

Career opportunities

Job summary

Rexel Canada (Westburne) is seeking an experienced inside sales professional to directly service customers by phone and email, process orders and inquiries, and maintain high customer service levels. You will confirm stock, suggest alternatives, and perform outbound calls to grow business in a dynamic electrical distribution environment.

The role emphasizes relationship-building, prioritizing multiple tasks under pressure, and delivering results in a fast-paced setting within Rexel Canada’s

Qualifications

• 1-2 years of prior inside/counter sales experience
• Proven ability to communicate effectively and build customer relationships
• Ability to prioritize multiple tasks and work under pressure with a positive attitude
• Strong interpersonal skills and ability to impart knowledge

Responsibilities

• Directly service customers via phone and email daily
• Process orders, inquiries and quotations every day
• Consistently achieve a high level of customer service
• Confirm stock availability and suggest alternatives as required
• Make follow-up calls to customers on all quotations
• Make at least four outbound calls per day to solicit additional business
• Assist customers with inquiries regarding ecommerce

Skills

Inside sales

Customer relations

Task prioritization

Interpersonal skills

Job description

• Experience Level (for career site): Experienced Professional
• Contract Type: Permanent
• Job Family: Sales

Company Description

JoinRexel:AGlobalLeaderinElectricalDistribution

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it.This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.

Rexel Canada operates under six distinct banners : Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley

Westburneis much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry, and we go above and beyond to help our customers and partners grow.

Job Description

How You Will Thrive With Us

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
Make follow-up calls to customers on all quotations.
• Make at least four (4) outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding ecommerce.

Qualifications

Who Are You

• You have 1-2 years of prior inside/counter sales experience
• You have the proven ability to communicate effectively and build customer relationships
• You have the ability to prioritize multiple tasks and work well under pressure while maintaining a good attitude
• You have strong interpersonal skills and an ability to impart knowledge

Additional Information

The anticipated annual base salary range for this position is CAD 64000 – 70000. Final compensation within this range will be determined by factors such as relevant experience, skills, qualifications, and internal equity. This range does not include variable pay or other components of Rexel’s total rewards package.

What We Offer:

• Our employees enjoy a positive work-life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges.
• We provide competitive compensation, comprehensive benefits plans, and pension plans, along with a remarkable range of career opportunities—whether advancing in your current field or exploring something entirely new. If you’re motivated, we’ll help you find the career path that suits you.
• Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills.

Job Location