Inside Sales and Customer Liaison - Manufacturing

Kinsley Power Systems; Calgary; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Life insurance

RRSP matching

Career development

Job summary

Metrie is seeking an Account Representative for our Canada Manufacturing locations. The incumbent would mainly work onsite at either our Calgary, AB or Woodbridge, ON plant in partnership with the manufacturing team to provide on-site support with the end goal of delivering a world-class Customer Service experience.

The role focuses on achieving sales targets and delivering a high-quality customer experience, while collaborating with production teams and maintaining strong customer

Qualifications

• 2+ years of Sales experience or related field.
• Bachelor’s degree or equivalent work experience.
• Strong written and oral communication skills.
• Strong working knowledge of Excel and focus on analysis is required.
• Strong communication skills and collaborative approach.
• Handle a variety of activities and multiple projects simultaneously.
• Sense of urgency for achieving goals in a fast-paced environment.
• Team building and ability to motivate and engage with customers.
• Prior CRM Tool training and SAP experience is an asset.
• Previous knowledge of interior doors and mouldings is a strong asset.

Responsibilities

• Provide oversight for day-to-day sales, margin, analysis, and customer relationships of Metrie’s manufacturing business and take responsibility to achieve the targeted budget.
• Drive sales with our current and prospective account base, through developing and maintaining positive customer relationships
• Data entry and multitasking while leveraging multiple types of source documents
• Provide price quoting to customers and coordinate with onsite production department to facilitate the movement of sale through to production
• Collaborate within cross functional teams; act as a liaison between operations functions and customers to manage expectations on delivery schedules and order fulfillment
• Maintain and keep current detailed records, reports, and customer data

Skills

Strong communication

Collaborative teamwork

Multitasking

Urgency-driven

Customer relationships

Education

Bachelor's degree

Tools

Excel

CRM Tool training

SAP

Job description

Metrie is seeking an Account Representative for our Canada Manufacturing locations. The incumbent would mainly work onsite at either our Calgary, AB or Woodbridge, ON plant in partnership with the manufacturing team to provide on-site support with the end goal of delivering a world-class Customer Service experience.

The role focuses on achieving sales targets and delivering a high-quality customer experience, while collaborating with production teams and maintaining strong customer