Inside Sales

SRS Distribution Inc.; Langford; Presencial; CAD 48.000 - 57.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Wellness Benefits

Group RRSP

Employee Stock Purchase Program

Paid Holidays

Paid Vacation

Professional Growth

Training Programs

Descripción de la vacante

GMS Canada, the Canadian division of Gypsum Management & Supply, is seeking an Inside Sales/Customer Service representative at our Langford location. You will help customers with product knowledge, quotes, and orders, while supporting sales growth in building materials.

Role requires 1+ year Inside Sales and 2+ years admin experience, effective communication in English, and strong computer skills. Join a team focused on service, accuracy, and timely delivery in a fast-paced environment.

Formación

• At least 1 year of Inside Sales experience.
• At least 2 years of administrative experience.
• Customer service experience in fast paced setting required.
• Building material and home improvement product knowledge an asset.
• Effective communication skills, verbal, and written English.
• Excellent computer skills.
• Previous sales experience would be beneficial.

Responsabilidades

• Greet and assist customers who enter the facility.
• Manage incoming phone calls, inquiries, and orders.
• Provide project quotes, enter delivery/special orders, and assist in purchasing.
• Meet project timelines to anticipate customer needs.
• Collaborate with Shipping to ensure delivery schedules and instructions are met.
• Work with outside sales staff to stay current with project work and specialty items.
• Learn about new building and home improvement materials to increase retail sales.
• Ensure the facility is clean and stocked.
• Always be an ambassador of the company with all employees and customers.
• Build strong customer relationships through reliable call backs.
• Other duties as assigned by management.

Conocimientos

Inside Sales

Customer Service

Administrative Experience

Communication

Computer Skills

Sales Experience

Descripción del empleo

Position Purpose

The primary function of Inside Sales is to provide product knowledge on building materials to new and existing customers. The pay range for this role is $50,000 - $65,000. The (range of) compensation for this position is $48,400.00 to $57,100.00

Key Responsibilities

• Greet and assist customers who enter the facility.
• Manage incoming phone calls, inquiries, and orders.
• Provide project quotes, enter delivery/special orders, and assist in purchasing.
• Meet project timelines to anticipate customer needs.
• Collaborate with Shipping to ensure delivery schedules and instructions are met.
• Work with outside sales staff to stay current with project work and specialty items.
• Learn about new building and home improvement materials to increase retail sales.
• Ensure the facility is clean and stocked.
• Always be an ambassador of the company with all employees and customers.
• Build strong customer relationships through reliable call backs.
• Other duties as assigned by management.

Minimum Qualifications

• At least 1 year of Inside Sales experience.
• At least 2 years of administrative experience
• Customer service experience in fast paced setting required.
• Building material and home improvement product knowledge an asset.
• Effective communication skills, verbal, and written English.
• Excellent computer skills.
• Previous sales experience would be beneficial.

Job Location

GMS Family of Locations - Langford 1210 Chidlow Connector Road Langford, BC V9C 3W7

Equal Employment Opportunity

SRS Distribution Inc., including all its subsidiaries, is committed to providing equal employment. All employment decisions are made without regard to any ground protected by applicable human rights legislation, including but not limited to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, age (except as provided by law), religion, ethnic or national origin, or disability.

SRS Distribution Inc., including all its subsidiaries, is committed to providing equal employment. All employment decisions are made without regard to any ground protected by applicable human rights legislation, including but not limited to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, age (except as provided by law), religion, ethnic or national origin, or disability.

SRS Distribution Inc., including all its subsidiaries, is committed to providing equal employment. All employment decisions are made without regard to any ground protected by applicable human rights legislation, including but not limited to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, age (except as provided by law), religion, ethnic or national origin, or disability.

Residents of Quebec: SRS Distribution Inc., including all its subsidiaries, is committed to providing equal employment. All employment decisions are made without regard to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, civil status, age (except as provided by law), religion, political convictions, language, ethnic or national origin, social condition, disability, or the use of any means to palliate a disability, in accordance with applicable legislation and the Quebec Charter of Human Rights and Freedoms.

Accommodation and Background Check

If you require an accommodation during any stage of the recruitment process due to a disability, please contact Human Resources at 855.556.3221, or by email at: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

Employment offers may be contingent upon successful completion of a background check that could include a criminal reference check with law enforcement authorities, a verification of your academic credentials and an employment verification with former employers, as permitted by law.

Benefits

• Medical, Dental, Vision, Disability & Life Insurance, Wellness Benefits, Group RRSP, Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs
• Medical, Dental, Vision, Disability & Life Insurance Wellness Benefits Group RRSP Employee Stock Purchase Program Paid Holidays & Vacation Days Professional Growth Opportunities Development & Training Programs

About Us

GMS Canada proudly represents the Canadian division of Gypsum Management & Supply (GMS), a company founded in 1971 with a steadfast commitment to exceptional customer service at its core.

GMS Canada is the leading nationwide distributor of drywall and building materials, with locations from Vancouver Island to Quebec. We combine the strength and resources of a national network with the personalized service of a trusted local supplier.

As one of Canada’s largest purchasers of building materials, we provide access to premium products and innovative solutions for projects of every size, from high‑rise construction and commercial spaces to single‑family homes and renovations.

Our commitment to service, efficiency, and customer loyalty sets us apart as a trusted partner in the Canadian building materials industry.

GMS Canada is a subsidiary of SRS Distribution Inc., a wholly owned subsidiary of The Home Depot.

For more information, please visit: https://gmscanada.ca/.

SRS Distribution Inc., including all its subsidiaries, is committed to providing equal employment. All employment decisions are made without regard to any ground protected by applicable human rights legislation, including but not limited to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, age (except as provided by law), religion, ethnic or national origin, or disability.

SRS Distribution Inc., including all its subsidiaries, is committed to providing equal employment. All employment decisions are made without regard to any ground protected by applicable human rights legislation, including but not limited to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, age (except as provided by law), religion, ethnic or national origin, or disability.

All benefits subject to eligibility.