Inside Sales

SRS Distribution Inc.; Lethbridge; Sur place; CAD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Disability & Life Insurance

Wellness Benefits

Group RRSP

Employee Stock Purchase Program

Paid Holidays & Vacation Days

Professional Growth Opportunities

Development & Training Programs

Résumé du poste

SRS Distribution Inc. in Canada is seeking an Inside Sales professional to provide product knowledge on building materials to customers at the GMS Family of Locations in Lethbridge, AB.

The role involves assisting walk-ins, handling inquiries, quoting projects, and coordinating deliveries with Shipping and outside sales staff. The ideal candidate has 1+ year of Inside Sales experience, strong English communication, and solid administrative skills.

Qualifications

• At least 1 year of Inside Sales experience.
• At least 2 years of administrative experience.
• Customer service experience in a fast-paced setting required.
• Building material and home improvement product knowledge an asset.
• Effective communication skills, verbal and written English.
• Excellent computer skills.
• Previous sales experience would be beneficial.

Responsabilités

• Greet and assist customers who enter the facility.
• Manage incoming phone calls, inquiries, and orders.
• Provide project quotes, enter delivery/special orders, and assist in purchasing.
• Meet project timelines to anticipate customer needs.
• Collaborate with Shipping to ensure delivery schedules and instructions are met.
• Work with outside sales staff to stay current with project work and specialty items.
• Learn about new building and home improvement materials to increase retail sales.
• Ensure the facility is clean and stocked.
• Always be an ambassador of the company with all employees and customers.
• Build strong customer relationships through reliable call backs.
• Other duties as assigned by management.

Connaissances

Inside Sales

Administrative support

Customer service

Communication

Building materials knowledge

Outils

CRM software

Microsoft Office

Description du poste

Position Purpose

The primary function of Inside Sales is to provide product knowledge on building materials to new and existing customers.

Key Responsibilities

• Greet and assist customers who enter the facility.


• Manage incoming phone calls, inquiries, and orders.


• Provide project quotes, enter delivery/special orders, and assist in purchasing.


• Meet project timelines to anticipate customer needs.


• Collaborate with Shipping to ensure delivery schedules and instructions are met.


• Work with outside sales staff to stay current with project work and specialty items.


• Learn about new building and home improvement materials to increase retail sales.


• Ensure the facility is clean and stocked.


• Always be an ambassador of the company with all employees and customers.


• Build strong customer relationships through reliable call backs.


• Other duties as assigned by management.

Qualifications

• At least 1 year of Inside Sales experience.


• At least 2 years of administrative experience.


• Customer service experience in fast paced setting required.


• Building material and home improvement product knowledge an asset.


• Effective communication skills, verbal, and written English.


• Excellent computer skills.


• Previous sales experience would be beneficial.

Assets

• Comfort working around forklifts and other mobile equipment.


• Ability to load customers in the warehouse.

Job Location

GMS Family of Locations - Lethbridge 425 - 31 Street N Lethbridge, AB T1H 3Z4

Employer Information

SRS Distribution Inc., including all its subsidiaries, is committed to providing equal employment. All employment decisions are made without regard to any ground protected by applicable human rights legislation, including but not limited to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, age (except as provided by law), religion, ethnic or national origin, or disability.

Employment offers may be contingent upon successful completion of a background check that could include a criminal reference check with law enforcement authorities, a verification of your academic credentials and an employment verification with former employers, as permitted by law.

If you require an accommodation during any stage of the recruitment process due to a disability, please contact Human Resources at 855.556.3221, or by email at: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

Benefits

• Medical


• Dental


• Vision


• Disability & Life Insurance


• Wellness Benefits


• Group RRSP


• Employee Stock Purchase Program


• Paid Holidays & Vacation Days


• Professional Growth Opportunities


• Development & Training Programs

Agency Policy

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.

Medical, Dental, Vision, Disability & Life Insurance, Wellness Benefits, Group RRSP, Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs.

Company Overview

GMS Canada proudly represents the Canadian division of Gypsum Management & Supply (GMS), a company founded in 1971 with a steadfast commitment to exceptional customer service at its core. GMS Canada is the leading nationwide distributor of drywall and building materials, with locations from Vancouver Island to Quebec. We combine the strength and resources of a national network with the personalized service of a trusted local supplier. As one of Canada’s largest purchasers of building materials, we provide access to premium products and innovative solutions for projects of every size, from high-rise construction and commercial spaces to single-family homes and renovations. Our commitment to service, efficiency, and customer loyalty sets us apart as a trusted partner in the Canadian building materials industry. GMS Canada is a subsidiary of SRS Distribution Inc., a wholly owned subsidiary of The Home Depot. For more information, please visit: https://gmscanada.ca/.

More Employment Equality Statement

SRS Distribution Inc., including all its subsidiaries, is committed to providing equal employment. All employment decisions are made without regard to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, civil status, age (except as provided by law), religion, political convictions, language, ethnic or national origin, social condition, disability, or the use of any means to palliate a disability, in accordance with applicable legislation and the Quebec Charter of Human Rights and Freedoms.

All benefits subject to eligibility.