Inside Account Manager

Summit Search Group; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

Summit Search Group is seeking an experienced Inside Account Manager for its Edmonton office to grow relationships with environmental and geotechnical firms.

You will manage an established portfolio, develop account strategies to increase sales and market share, and coordinate with manufacturing, operations and shipping to meet client needs. The role requires strong communication, CRM proficiency, and occasional travel.

Qualifications

• Experience in B2B account management, inside sales or technical sales in environmental/geotechnical/industrial sectors.
• Strong customer relationship and business development skills.
• Technical knowledge of environmental drilling products or related applications is an asset.
• Excellent communication, organization and time-management abilities.
• Strong commercial and business acumen with a consultative sales approach.
• Comfortable working with CRM systems and Microsoft Office.
• Post-secondary education is preferred.
• Valid driver's licence with occasional travel required.

Responsibilities

• Manage and grow an established portfolio of environmental and geotechnical customers.
• Develop account strategies to increase sales, customer retention and market share.
• Identify new opportunities within existing accounts and targeted new customers.
• Respond to customer inquiries, prepare quotations and coordinate orders.
• Conduct regular customer reviews and maintain strong ongoing relationships.
• Work closely with manufacturing, operations and shipping teams to ensure customer requirements are met.
• Monitor market trends and competitive activity to identify new opportunities.
• Participate in industry events and trade shows as required.

Skills

Account management

Inside sales

Business development

CRM proficiency

Communication skills

Education

Post-secondary education

Tools

CRM software

Microsoft Office

Job description

Inside Account Manager – Environmental & Geotechnical

Our client is a growing Canadian organization providing specialized products and technical solutions to customers across the environmental, geotechnical, drilling, natural resources and industrial sectors.

They are looking for an experienced Inside Account Manager to manage and grow relationships with environmental, geotechnical and multidisciplinary consulting firms. This is an inside-based role focused on customer relationships, account growth and identifying new business opportunities working with the company’s Edmonton office.

Key Responsibilities

• Manage and grow an established portfolio of environmental and geotechnical customers.
• Develop account strategies to increase sales, customer retention and market share.
• Identify new opportunities within existing accounts and targeted new customers.
• Respond to customer inquiries, prepare quotations and coordinate orders.
• Conduct regular customer reviews and maintain strong ongoing relationships.
• Work closely with manufacturing, operations and shipping teams to ensure customer requirements are met.
• Monitor market trends and competitive activity to identify new opportunities.
• Participate in industry events and trade shows as required.

What We’re Looking For

• Experience in B2B account management, inside sales or technical sales, ideally within the environmental, geotechnical, drilling or industrial sectors.
• Strong customer relationship and business development skills.
• Technical knowledge of environmental drilling products or related applications is an asset.
• Excellent communication, organization and time-management abilities.
• Strong commercial and business acumen with a consultative approach to sales.
• Comfortable working with CRM systems and Microsoft Office.
• Post-secondary education is preferred.
• Valid driver's licence with occasional travel required.

The Opportunity

A solid opportunity to join an established and growing organization, take ownership of key customer relationships and play an important role in expanding the business within specialized technical markets.

Compensation

Remuneration for this position consist of the base salary between $60-80K in addition to a commission structure targeting first year income at $100K in addition to benefit program and RRSP matching.