Account Manager - Edmonton, AB (South)

The Bolt Supply House Ltd.; Edmonton; Hybrid; CAD 60,000 - 86,000; Full time

Benefits offered by this job

Health plan

Retirement plan

Life insurance

Disability insurance

EAP

Job summary

The Bolt Supply House Ltd. in Edmonton, AB is seeking an Account Manager to serve as a trusted advisor for medium to large industrial customers.

You will build relationships, coordinate with internal and external teams, and deliver tailored solutions across a broad product offering. Ideal candidates will have 2+ years in account management within an industrial setting, strong contract interpretation skills, and a proactive, independent work style.

Qualifications

• Minimum of 2+ years of account management experience in industrial, mechanical, technical environment.
• Post-secondary education is considered an asset.
• Excellent ability to interpret contract terms and ensure services are delivered in accordance with agreements.
• Highly organized, detail-oriented, and able to work independently in a fast-paced environment.
• Strong analytical skills with the ability to track performance metrics, KPIs, and client satisfaction.
• Strong interpersonal and communication skills.
• Self-motivated and the ability to work independently.
• Keen to foster positive, collaborative, and productive team relationships.
• Demonstrated commitment to continuous learning and professional development.
• Proficient in Microsoft Office applications with strong overall computer literacy.

Responsibilities

• Build and maintain long-term relationships with key industrial customers by understanding their needs and providing the right solutions.
• Act as the main point of contact for assigned accounts, ensuring a consistent and positive customer experience.
• Work directly with customers to review specifications, drawings, and applications to recommend appropriate products.
• Work closely with internal teams to ensure customer and project needs are met.
• Coordinate with vendors and manufacturers to obtain accurate technical and pricing information.
• Manage project documentation, submittals, and customer records throughout the sales process.
• Track pricing, account performance, and key metrics to support effective decision-making.
• Participate in training, account reviews, and sales meetings as required.
• Other tasks as needed

Skills

Account management

Communication skills

Organizational skills

Analytical skills

Independent work

Microsoft Office

Customer relations

Education

Post-secondary education (asset)

Job description

Build Your Career with a National Organization Where Your Expertise Makes an Impact

COMPANY OVERVIEW

The Bolt Supply House, Source Atlantic, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Account Manager based out of Edmonton, AB location (5136 - 67th Avenue NW).

Acting as a trusted advisor to medium to large-sized customers, you will support established clients by understanding their operations, challenges, and technical requirements. The successful candidate will build strong customer relationships, coordinate internal and external teams, and deliver tailored solutions across a broad product offering.

RESPONSIBILITIES

• Build and maintain long-term relationships with key industrial customers by understanding their needs and providing the right solutions.
• Act as the main point of contact for assigned accounts, ensuring a consistent and positive customer experience.
• Work directly with customers to review specifications, drawings, and applications to recommend appropriate products.
• Work closely with internal teams to ensure customer and project needs are met.
• Coordinate with vendors and manufacturers to obtain accurate technical and pricing information.
• Manage project documentation, submittals, and customer records throughout the sales process.
• Track pricing, account performance, and key metrics to support effective decision-making.
• Participate in training, account reviews, and sales meetings as required.
• Other tasks as needed

REQUIREMENTS

• Minimum of 2+ years of account management experience in industrial, mechanical, technical environment
• Post-secondary education is considered an asset
• Excellent ability to interpret contract terms and ensure services are delivered in accordance with agreements.
• Highly organized, detail-oriented, and able to work independently in a fast-paced environment.
• Strong analytical skills with the ability to track performance metrics, KPIs, and client satisfaction.
• Strong interpersonal and communication skills
• Self-motivated and the ability to work independently
• Keen to foster positive, collaborative, and productive team relationships
• Demonstrated commitment to continuous learning and professional development
• Proficient in Microsoft Office applications with strong overall computer literacy

Unveiling Your Perks:

Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits:

• Competitive compensation that recognizes your worth.
• A flexible health, drug, and dental plan tailored to your well-being.
• An employer-matching retirement savings plan for your financial security.
• Additional life and disability insurance options for peace of mind.
• Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
• An enriched vacation entitlement schedule for a balanced life.
• Participate in our physical fitness reimbursement program, championing your vitality.