Information Management Program Specialist

Canadian Nuclear Laboratories; Chalk River; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

An innovative organization is seeking an Information Management Program Specialist to enhance the management of information assets and ensure compliance with established requirements. This role involves leading initiatives to improve processes, tools, and training while fostering strong relationships across various levels of the company. The ideal candidate will have extensive experience in information management, risk analysis, and project implementation. Join a team dedicated to advancing nuclear science and technology for a sustainable future, where you can make a significant impact in a collaborative and supportive environment.

Benefits

Paid time off (vacation, sick, floater & personal)

Benefits effective day one

Tuition support

Pension plan

Qualifications

• 8+ years experience in Information Management & Technologies.
• Ability to lead teams and manage complex projects effectively.

Responsibilities

• Manage Information Asset Protection controls and compliance.
• Develop processes and tools to enhance information asset protection.

Skills

Information Management

Risk Analysis

Project Management

Interpersonal Skills

Change Management

Leadership

Education

University degree in Information Management or related field

15 years practical experience

Tools

SharePoint Online

OpenText Content Server

Job description

Are you interested in a new and challenging opportunity? We are looking for a Information Management Program Specialist (IM Specialist) to be responsible for the management of CNL’s Information Management Requirements, processes and tools. Do you have experience implementing processes and tools which minimize employee efforts while continuing to demonstrate compliance to IM Requirements? Do you have knowledge in analyzing risks, issues and opportunities, track and report on them and proposes initiatives to remediate issues and risks, and take advantage of opportunities? If so, apply now!

What you will be doing!

• Managing and staffing on the requirements for, and the application of Information Asset Protection controls, including designations (aka sensitivity labels) and DLP (Data Loss Prevention).
• Identifying, quantifying and reporting on the risks associated with the different types of sensitive information at CNL, mapping the processes, systems and communication channels used in their handling and suggesting improvements to increasing the levels of protection, and facilitating compliance.
• Developing and/or overseeing the development and implementation of processes, tools, training and other initiatives designed to improve the overall protection of information assets, and track the progress and success of these initiatives.
• Maintaining Information Management process documentation.
• Establishing and managing strong working relationships with multiple-level contacts across the Company to communicate and report on highly complex, sensitive, or privileged information.
• Participating in internal and external audits, demonstrating how CNL’s Information Management processes perform, developing action plans to respond to observations/findings, and issues brought up by employees.
• Developing and sustaining the engagement of process and records owner as well as data stewards in order to support them in implementing IM requirements and controls.
• Providing input into strategic and tactical plans.
• Anticipating mid-to-longer term needs on behalf of the Company, identify opportunities for improving information-driven processes, within and without IM, developing business cases to demonstrate the benefits of proceeding with the improvement.
• Leading IM’s strategy to leverage cloud solutions for delivering IM processes and content to employees.
• Maintaining engagement with all projects and initiatives in order to build automatic compliance with IM requirements into all systems and processes, notably in the areas of information retention, protection and access to work instructions.
• Leading the development of formal and informal Change Management plans for IM’s initiatives, and other information-centric initiatives.
• Leading the branch’s communication strategy, maintain an up-to-date communications plan and ensuring it balances new information with reminders, and provide fair exposure to all areas of responsibility under IM.
• Leading the development and maintenance of communication and outreach resources (on the intranet, SharePoint online, ServiceCNL, etc.), ensuring that resources and messages are written and timed to maximize impacts.
• Overseeing vendor and/or contractor performance, tracking expenditures against scope, and taking appropriate actions to ensure deliverables are met and budgets respected.
• Providing input in the creation and setting of Division and Department objectives; set objectives for own direct reports and/or provide objectives for employees delivering on information-centric initiatives.
• Providing leadership to direct report or matrixed employees, supporting their efforts; and to CNL in matters of IM requirements and opportunities, in order to influence decisions and projects.
• Other duties as assigned by your manager.

What we are looking for:

• Education
  • University degree in a relevant discipline (e.g. Information Management, Computer Science, Business Administration), or fifteen (15) years of practical experience with increasing levels of responsibility.
• Experience
  • Extensive eight (8) plus years professional-level experience related to the management of Information Management & Technologies requirements, program and project implementation;
  • Experience leading, coaching and negotiating with teams and superiors;
  • Experience and leadership ability in core business operations functions such as strategic planning and implementation, management of databases, and internal compliance, in a complex, dynamic environment;
  • Experience developing, implementing and monitoring operational improvements resulting in more efficient and effective processes, procedures and plans;
  • Experience using interpersonal skills to effectively explain, negotiate, persuade, and build consensus among diverse stakeholders; demonstrated ability to establish and maintain effective working relations with all levels of personnel, both internal and external to the Company and troubleshoot/escalate issues effectively
• Knowledge, Skills & Abilities
  • Demonstrated ability to lead and motivate teams
  • Proven ability to build and nurture constructive relationships and partnerships across internal organizations/groups, and with industry and external regulators
  • Demonstrated ability to develop well-informed advice and strategies that are sensitive to the various needs of multiple stakeholders and partners, reflecting the strategic direction of CNL, and positioning CNL for success
  • Demonstrated ability to translate complex ideas and technical requirements into plain and easy to understand language
  • Advanced knowledge of Information Management principles
  • Demonstrated capability to turn IM principles into practical processes and tools
  • Knowledge of industry best practices and standards (ISO 15489, ISO 9001, N286-12)
  • Knowledge of information protection requirements
  • Working experience with leading document management platforms (SharePoint Online, OpenText Content Server)
• Security Clearance Eligibility Required
  • Level 2 Secret which has a minimum requirement of 7 years of verifiable history in Canada, Australia, New Zealand, United States and/or the United Kingdom. CNL implements security screening in accordance with the Treasury Board of Canada Secretariat “Standard on Security Screening” and the “Policy on Government Security.”

Why CNL?

Does working with a team across Canada to advance nuclear science and technology for a clean and secure world speak to you? We're reinventing ourselves to be the pacesetters so we can lead the charge in solving the problems that matter, like building the next generation of clean nuclear and hydrogen energy solutions, developing new and better-targeted cancer treatments, and continuing to lead the world in environmental remediation.

We offer a complete total rewards package:

• Paid time off (vacation, sick, floater & personal);
• Benefits effective day one, that’s right, no waiting period;
• Tuition support
• And a pension!

Do Our Priorities Resonate with You?

• Clean energy for today and tomorrow.
• Restore and protect the Environment.
• Contribute to the health of Canadians.

Location:

CNL works with employees across our Canadian locations to enable remote work when possible. This role requires regular work at CNL’s Chalk River Laboratory site while also permitting the employee to spend the majority of their time working remotely, should they so desire. CNL employees who choose to work remotely the majority of the time are provided with the equipment required to be successful at their remote workplace (laptop, chair, monitor, etc.); however, they are not provided a dedicated onsite office. CNL’s Chalk River laboratory is nestled in the Ottawa Valley. It affords our employees an area that is environmentally pristine with extensive forests, hills and numerous small lakes, all of which support a variety of wildlife typical to the southern edge of the Canadian Shield. Many surrounding towns, such as Pembroke, Petawawa, and Deep River, provide you with unparalleled outdoor adventures at your doorstep!

CNL is committed to providing an atmosphere free from barriers that promotes equity, diversity, and inclusion in achieving our mission. CNL welcomes and celebrates employees, stakeholders, and partners of all racial, cultural, and ethnic identities. Read here for more on our DE&I Commitment.

CNL also supports a workplace environment and corporate culture built on our Core Values: Respect, Teamwork, Accountability, Safety, Integrity, and Excellence. These values encourage equitable employment practices and career prospects inclusive of accommodations for all employees.

CNL is committed to being an equal-opportunity employer. If you require accommodation measures during any phase of the hiring process, please indicate via our ATS when applying. All information received regarding accommodation requests will be kept confidential.

The Chalk River Laboratories site is located on the unceded and unsurrendered territory of the Algonquin Anishinaabe people. As an organization, CNL recognizes and appreciates their historic connection to this place. CNL also recognizes the contributions that First Nations, Métis, Inuit and other Indigenous Peoples have made, both in shaping and strengthening this community in particular, and this province and country as a whole.

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