Quality Assurance Representative, Program Specialist

Canadian Nuclear Laboratories; Chalk River; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Quality Assurance Representative to enhance their quality training programs. In this dynamic role, you will develop and maintain training materials, ensure compliance with quality standards, and guide teams in implementing effective quality processes. This position offers an exciting opportunity to contribute to innovative projects in a supportive environment focused on advancing nuclear science and technology. Join a forward-thinking organization that values teamwork, accountability, and integrity, while enjoying a comprehensive benefits package from day one.

Benefits

Paid Time Off

Benefits from Day One

Tuition Support

Pension Plan

Qualifications

• Minimum 5 years in Quality Assurance or Control roles.
• Experience in developing Quality Management training curriculum.

Responsibilities

• Develop and maintain Quality Program training materials.
• Conduct training assessments and audits for quality implementation.

Skills

Quality Assurance

Quality Control

Training Development

Communication Skills

Project Management

Education

Bachelor's in Engineering or Science

Tools

MS Office Suite

Oracle

Job description

Are you looking for a role that will challenge you? Can you see yourself establishing quality training needs to support the quality functional area and client groups at all sites? Do you like to advise on new, complex, unique, or novel applications of Quality Procedures and associated processes? If you answered yes, then this may be the job for you! Our Chalk River location is looking for a Quality Assurance Representative or program Specialist. Apply today!

What will you be doing!

• Developing, maintaining, and supporting the use of training/awareness materials, sessions, and mentorship on Quality Program processes, with a specific focus on the Quality Assurance and Control training curriculum and assessments of implementation for quality division personnel and Canadian Nuclear Laboratories (CNL) client groups.
  • Establishing quality training needs to support the quality functional area and client groups at all sites with quality training needs.
  • Developing and maintaining Training Analysis, training plans and curricula for Quality Program elements.
  • Assisting with implementing Quality Program-related training curricula and awareness packages for client-specific groups.
  • Initiating and assisting with training verifications, audits, surveillance of management reviews, and self-assessment activities.
• Advising on the Quality Program requirements and processes/procedures supporting the application of quality codes and standards.
  • Advising on quality codes and standards related to Quality Program activities.
  • Guiding customers in the application of Quality Programs to projects and facilities.
  • Advising on new, complex, unique, or novel applications of Quality Procedures and associated processes.
• Performing verifications and assessments, and participating in audits on behalf of the quality function.
  • Completing and driving analyses of training for the Quality Assurance Functional Support Area (QA FSA) function with the support of the Training FSA.
  • Conducting training assessments such as reviews, audits, surveillances and self-assessments with primary focus on quality-specific training implementation and effectiveness
  • Preparing and reporting assessment/verification reports in a timely fashion and raising corrective actions.
• Assisting in the development and improvement of Quality Program procedures and plans.
  • Developing Quality Program procedures, Quality Program Plans, and associated change management.
  • Assisting in Quality Program reviews and reviewing the Company-wide application of Quality Program processes and procedures.
• Identifying conditions adverse to quality.
  • Identifying and reporting conditions adverse to quality to ensure the timely resolution of quality-related events.
  • Verifying the disposition of nonconformities, supporting evidence, including the completion of corrective actions by responsible managers.
• Other duties as assigned by your manager.

What we are looking for:

• Education
  • Minimum, a bachelor’s in engineering or science from a university of recognized standing, or membership in an engineering or scientific professional organization authorized by statute to establish qualification for membership in that organization.
• Experience
  • Minimum 5 years in a defined Quality Assurance or Quality control position.
  • Demonstrated experience in developing and delivering Quality Management, Quality Assurance or Quality Control training curriculum, including Quality Assurance and Control principles, practices, procedures, and quality tools.
• Knowledge, Skills & Abilities
  • Ability to create and deliver training in quality processes and topics with long-term institutionalization in mind.
  • An understanding of the Canadian nuclear regulatory framework.
  • Capable of translating governing quality requirements into applicable knowledge and training materials.
  • Proficiency in the use of enterprise software applications (i.e., MS Office Suite, Oracle and CNL’s information management system);
  • Exceptional versatility, interpersonal and organizational skills, with the ability to communicate and collaborate with internal/external stakeholders and apply confident delivery of materials.
  • Capable of working both independently and in a team environment.
  • Sound judgment, initiative, strong drive, positive attitude, and consistent, careful attention to detail are essential in this position to ensure accurate and compliant work.
  • Ability to prioritize and make decisions in a dynamic work environment.
  • Demonstrated commitment to quality work.
• Security Clearance Eligibility Required
  • Level 2 Secret requires a minimum of 7 years of verifiable history in Canada, Australia, New Zealand, the United States, and/or the United Kingdom. CNL implements security screening in accordance with the Treasury Board of Canada Secretariat's “Standard on Security Screening” and the “Policy on Government Security.”

Working Conditions:

• Travel may be required to deliver training, assess needs, and participate in audit activities.

Why CNL?

Does working with a team across Canada to advance nuclear science and technology for a clean and secure world speak to you? We're reinventing ourselves to be the pacesetters so we can lead the charge in solving the problems that matter, like building the next generation of clean nuclear and hydrogen energy solutions, developing new and better-targeted cancer treatments, and continuing to lead the world in environmental remediation.

We offer a complete total rewards package :

• Paid time off (vacation, sick, floater & personal);
• Benefits effective day one, that’s right, no waiting period;
• Tuition support
• and a pension!

Do Our Priorities Resonate with You?

• Clean energy for today and tomorrow.
• Restore and protect the Environment.
• Contribute to the health of Canadians.
  

Location:

CNL’s Chalk River laboratory is nestled in the Ottawa Valley and affords our employees an environmentally pristine area with extensive forests, hills, and numerous small lakes. These support a variety of wildlife typical to the southern edge of the Canadian Shield. Many surrounding towns, such as Pembroke, Petawawa, and Deep River, provide unparalleled outdoor adventures at your doorstep!

CNL works with employees across our Canadian locations to enable a hybrid workforce where possible. Our Hybrid employees work with their manager to establish expectations for when they will be on-site vs. working from home.

CNL is committed to providing an atmosphere free from barriers that promotes equity, diversity, and inclusion in achieving our mission. CNL welcomes and celebrates employees, stakeholders, and partners of all racial, cultural, and ethnic identities. Please read here for more on our DE&I Commitment.

CNL also supports a workplace environment and corporate culture built on our Core Values: Respect, Teamwork, Accountability, Safety, Integrity, and Excellence. These values encourage equitable employment practices and career prospects, including accommodations for all employees.

CNL is committed to being an equal-opportunity employer. If you require accommodation measures during any phase of the hiring process, please indicate via our ATS when applying. All information received regarding accommodation requests will be kept confidential.

The Chalk River Laboratories site is located on the unceded and unsurrendered territory of the Algonquin Anishinaabe people. As an organization, CNL recognizes and appreciates their historic connection to this place. CNL also recognizes the contributions that First Nations, Métis, Inuit and other Indigenous Peoples have made, both in shaping and strengthening this community in particular, and this province and country as a whole.

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