Industrial Solutions Inside Sales Specialist

Kinetic Search Group; Edmonton; On-site; CAD 52,000 - 76,000; Full time

Job summary

Kinetic Search Group is seeking an Inside Sales Representative for our Western Canadian industrial supplier client. You will be the primary contact for customers, understand applications, recommend products, prepare quotations, process orders, and ensure an exceptional customer experience from inquiry through delivery.

The ideal candidate has 2+ years inside sales in industrial distribution, strong communication, CRM and MS Office skills, and the ability to build long-term relationships while

Qualifications

• 2+ years of Inside Sales experience within industrial distribution.
• Proven ability to understand customer applications and recommend technical solutions.
• Excellent communication and relationship-building skills.
• Strong organizational abilities with exceptional attention to detail.
• Experience using CRM systems along with Microsoft Office.
• Self-motivated with the ability to prioritize multiple customer requests in a fast-paced environment.
• Experience supporting customers in oil & gas, petrochemical, mining, power generation, manufacturing, water treatment, or heavy industrial sectors.
• Ability to interpret engineering drawings, specifications, and customer documentation.
• Previous experience selling custom or engineered solutions would be considered a strong asset.

Responsibilities

• Engage customers to understand equipment issues and recommend the most effective solution.
• Interpret customer specifications, drawings, and application requirements to identify suitable materials and configurations and recommend appropriate products.
• Build strong relationships with existing customers while identifying opportunities to grow business through cross-selling and upselling.
• Respond quickly to quotation requests, technical inquiries, pricing requests, and order updates.
• Become a trusted advisor by providing knowledgeable recommendations that improve equipment reliability and reduce customer downtime.
• Proactively follow up on quotations and identify new opportunities within existing accounts.
• Prepare accurate quotations and process customer orders efficiently.
• Coordinate with purchasing, warehouse, and operations teams to ensure products are delivered accurately and on schedule.
• Resolve customer issues quickly while maintaining a high level of professionalism and responsiveness.
• Maintain detailed customer activity and follow-up information within the CRM system.

Skills

Inside sales

CRM

Microsoft Office

Communication

Relationship building

Time management

Problem solving

Technical aptitude

Tools

CRM systems

Job description

Kinetic Search Group is seeking an Inside Sales Representative for our Western Canadian industrial supplier client. You will be the primary contact for customers, understand applications, recommend products, prepare quotations, process orders, and ensure an exceptional customer experience from inquiry through delivery.

The ideal candidate has 2+ years inside sales in industrial distribution, strong communication, CRM and MS Office skills, and the ability to build long-term relationships while