Industrial Site Security Pro — Patrol, De-Escalation & First Aid

Paladin Security; Hanna; On-site; CAD 25,000 - 39,000; Full time

Job summary

Paladin Security is seeking General Duty Security Guards for an industrial site in Hanna, Alberta. You will be responsible for customer service, safety patrols, responding to alarms, and documenting incidents with clear reports.

Ideal candidates have strong communication, calm under pressure, and the ability to make quick decisions during emergencies, while coordinating with police, fire, and paramedics when necessary. Shift rotations include days, nights, weekends, and holidays.

Qualifications

• Valid Alberta Security license or ability to obtain one.
• Excellent written and verbal communication.
• Strong observational skills and attention to detail.
• Ability to handle emergencies with composure and make quick decisions.

Responsibilities

• Provide exceptional customer service and sustain effective relationships with clients and patrons.
• Conduct proactive patrols to ensure safety and address policy breaches.
• Attend and investigate security alarms and emergencies in a timely and professional manner.
• De-escalate crisis situations and liaise with emergency personnel including police, fire and paramedics.
• Exercise crowd control and evict trespassers.
• Write clear and detailed reports including incident, emergency, liability and day-to-day reports.
• Provide first aid and medical response when required.
• Utilize two-way radios and computer applications to communicate site activities.
• Handle Lost & Found items and inquiries.

Skills

Excellent communication

Observation skills

Decision making under pressure

De-escalation skills

Education

Alberta Security license (or ability to obtain)

Job description

Paladin Security is seeking General Duty Security Guards for an industrial site in Hanna, Alberta. You will be responsible for customer service, safety patrols, responding to alarms, and documenting incidents with clear reports.

Ideal candidates have strong communication, calm under pressure, and the ability to make quick decisions during emergencies, while coordinating with police, fire, and paramedics when necessary. Shift rotations include days, nights, weekends, and holidays.