General Duty Security Guard - Hanna, Alberta

Paladin Security; Hanna; On-site; CAD 25,000 - 39,000; Full time

Job summary

Paladin Security is seeking General Duty Security Guards for an industrial site in Hanna, Alberta. You will be responsible for customer service, safety patrols, responding to alarms, and documenting incidents with clear reports.

Ideal candidates have strong communication, calm under pressure, and the ability to make quick decisions during emergencies, while coordinating with police, fire, and paramedics when necessary. Shift rotations include days, nights, weekends, and holidays.

Qualifications

• Valid Alberta Security license or ability to obtain one.
• Excellent written and verbal communication.
• Strong observational skills and attention to detail.
• Ability to handle emergencies with composure and make quick decisions.

Responsibilities

• Provide exceptional customer service and sustain effective relationships with clients and patrons.
• Conduct proactive patrols to ensure safety and address policy breaches.
• Attend and investigate security alarms and emergencies in a timely and professional manner.
• De-escalate crisis situations and liaise with emergency personnel including police, fire and paramedics.
• Exercise crowd control and evict trespassers.
• Write clear and detailed reports including incident, emergency, liability and day-to-day reports.
• Provide first aid and medical response when required.
• Utilize two-way radios and computer applications to communicate site activities.
• Handle Lost & Found items and inquiries.

Skills

Excellent communication

Observation skills

Decision making under pressure

De-escalation skills

Education

Alberta Security license (or ability to obtain)

Job description

General Duty Security Guard - Hanna, Alberta

Schedule: Rotating Days, Nights, Weekends, and Holidays

Are you looking for a rewarding career in the security industry, where you can apply your amazing communication and de-escalation skills to help others? If so, Paladin Security may be the right fit for you!

We are looking for friendly and confident Security Professionals to work at an industrial site in Hanna, Alberta.

This job may be physically demanding due to the varied physical requirements. This job requires applicants to be able to work both day and overnight shift rotations as well as weekends and holidays.

Typical Duties and Responsibilities:

• Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
• Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
• Attend and investigate security alarms and emergencies in a timely and professional manner
• De-escalate crisis situations, provide support and liaise with emergency personnel including police, fire and paramedic resources
• Exercise crowd control and evict trespassers
• Write clear and detailed reports including incident, emergency, liability and day to day reports
• Provide first aid and medical response when required to any person(s)
• Utilize two-way radios and computer applications to communicate site activities
• Handle Lost & Found items and inquires

Job Requirements

• Currently hold a valid Alberta Security license, or have the ability to obtain one
• Paladin will help with obtaining a license if not currently licensed!
• Excellent communication skills, both written and verbal
• Strong observational skills and attention to detail
• Ability to make immediate decisions, while maintaining composure in emergency response situations with minimal supervision