Income Verifier (Auto)

Fairstone Bank; Montreal (administrative region); On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Professional development

Employee referral program

Employee discounts

Education support

Vacation and wellness days

Pension matching

Job summary

Fairstone Bank in Montreal, QC, invites applications for a Junior Income Verifier. You will verify applicant income and employment information, process income documents, and keep accurate records while managing a busy workflow with a focus on service quality.

We value a post-secondary education, strong communication, and customer-service skills; experience in lending or finance is preferred. The role offers a comprehensive benefits package, flexible vacation options, and opportunities for

Qualifications

• Experience in lending or financial services preferred.
• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.

Responsibilities

• Review and verify applicant income and employment information.
• Process income and trailing documents, maintaining accuracy.
• Manage a busy workflow and meet service standards.
• Follow up with dealerships to resolve missing items by phone, fax, or email.
• Update records of customer interactions and file documents.
• Contact employers to corroborate information professionally.
• Provide prompt, customer-oriented service to all stakeholders.
• Perform additional duties as assigned.

Skills

Income verification

Customer service

Attention to detail

Communication

Education

Post-secondary education

Job description

WHO WE ARE

Eden Park Inc. (“EdenPark”) is a dynamic automobile finance subsidiary of Fairstone Bank. Come join Fairstone Financial as a Junior Income Verifier. Be part of Canada’s leading provider of responsible lending solutions to serve Canadians. At Fairstone we invest in our teams. We offer a broad training program where you will be supported with professional development and encouraged to further build an exciting career with us!

WHAT WE OFFER

• Professional Development: Paid coaching Training, paid eLearning courses (Fairstone University) an opportunity to build your customer service, sales, leadership skills and furthermore.
• $2000 to $5000 Employee Referral Program
• Employee Discounts; Phone plans, gym membership and many retailers’ discounts
• Up to $3000 on Education Support
• Base salary, with multiple incentives to give you an overall comprehensive compensation!
• Reward program with the opportunity to collect points for travel or goods!
• We offer 3 weeks of vacation, additional 6 days to use at your convenience (wellness days) in addition to financial statutory holidays.
• Pension up to 6% Contribution program as follow: 3% company donation, and up to 3% more to match your contribution.
• Comprehensive benefit package; adjustable to your needs (with access to virtual healthcare)

A REGULAR DAY FOR YOU WILL INCLUDE

• Review and verify applicant income and employment information
• Process any income and/or trailing documents received
• Managing a busy workflow while maintaining a high level of accuracy and meeting defined service standard and turnaround times
• Follow up with assigned dealerships to resolve pending/missing items via phone, fax and email, communicate and resolve issues
• Update records of customer interactions, process customer accounts and file documents
• Carefully review applicant proof of income and employment documentation to ensure legitimacy and accuracy
• Contact employers over the phone to further corroborate the information in a professional manner
• Provide prompt, efficient, detailed customer-oriented service to all stakeholders
• Perform all other duties as assigned

EXTRA AWESOME TO HAVE

• Previous experience in a lending, automotive-related business, or financial services
• Post-secondary education

WORKING CONDITION

You have flexible availability to work. Working hours can range anywhere between 9 AM to 9 PM EST Monday to Friday with alternating Saturday shifts; schedules are completed a month in advance and shifts are rotating.

WE ARE PROUD TO BE

Montreal's Top Employers 2022 by Canada’s Top 100 Employers! We are honored to be recognized for offering a best-in-class workplace, incentives, and initiatives to our dedicated employees who have helped build Fairstone into an employer of choice.

Learn more: https://www.fairstone.ca/en/about/canadian-lender Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/ If you’re seeking a role with a growing business that values employee development, Fairstone is the right place for you!

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Learn more: https://www.fairstone.ca/en/about/canadian-lender Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/ If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application. Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type: Full time Job Type: Permanent

RECOGNIZED AS ONE OF MONTREAL'S TOP EMPLOYERS (2025)

Fairstone Bank of Canada and its subsidiaries, including Fairstone Financial Inc. and Home Trust Company, deliver innovative, accessible and reliable financial solutions that enable Canadians to reach their financial goals. Collectively, we offer residential and commercial mortgages, consumer deposits and GICs, retail and automobile financing, credit cards and digital lending, in addition to unsecured and secured personal loans online and at more than 255 branches coast to coast. With a long-established history, we are proud to be Canada's leading alternative lending bank. More at FairstoneBank.ca