Import Documentation & Shipment Tracking Specialist

FedEx Canada; Richmond; On-site; CAD 42,000 - 62,000; Full time

Job summary

FedEx Canada is seeking an interview-position Import Representative to verify import data, request clearance instructions and designate brokers. The role covers tracking and resolving shipment issues while updating customers and handling international shipment information with accuracy.

The position requires knowledge of FedEx operations, Canadian import/export regulations, PC Windows proficiency, and basic Excel skills.

Qualifications

• Canadian high school / GED equivalent required.
• Experience with import paperwork and carrier communications preferred.
• Ability to lift 70 lbs and handle up to 150 lbs with equipment.
• Occasional driving may be required for certain ports; valid license.
• If based in Quebec, bilingual (French and English) required.

Responsibilities

• Verifies import information and requests clearance instructions.
• Tracks shipments and updates status to ensure accurate customer info.
• Provides accurate international shipment information and assistance.
• Performs duties related to processing import paperwork and problem resolution.

Skills

FedEx operations

Customs regulations

Windows PC experience

Excel basics

Education

High school or GED (Canada)

Professional accreditation: None

Tools

Windows OS

Job description

FedEx Canada is seeking an interview-position Import Representative to verify import data, request clearance instructions and designate brokers. The role covers tracking and resolving shipment issues while updating customers and handling international shipment information with accuracy.

The position requires knowledge of FedEx operations, Canadian import/export regulations, PC Windows proficiency, and basic Excel skills.