CAC066: Release Analyst

FedEx Express México; Windsor; On-site; CAD 15,000 - 23,000; Full time

Job summary

FedEx Trade Networks Canada in Windsor, Ontario seeks a Customs Release Clerk to support clearance processes and service delivery. The role involves gathering information, reviewing documentation, and processing entries for clearance to ensure timely shipment release.

You will monitor transactions for rejects and release, record data in the broker system, and coordinate with CBSA to obtain shipment release while maintaining data accuracy and customer communication.

Qualifications

• High School Diploma required.
• Minimum of 1 year experience in a related field of Customs Brokerage and Release.
• Ability to understand and interpret documentation related to the Customs Brokerage field.
• Working knowledge of MS Office, Outlook and office equipment (fax machine / photocopiers / printers/scanners), AS 400 system.
• Excellent communication, organization, inter-personal, problem solving skills are required.
• Ability to interact with a wide range of customers, carriers and brokers.

Responsibilities

• Gathers information, assesses documentation and processes entries for clearance.
• Monitors transactions for rejects, acceptance and release.
• Records data in broker system and transmits entry to CBSA to obtain release of shipment.
• Ensures all data is correct as per documentation/notice from carrier and/or customer.
• Responds to all customer queries and provides excellent customer service.
• Answers telephone inquiries, collects information, distribute incoming calls to the right personnel.
• Maintains a general inventory of supplies and necessities.
• Checks all incoming faxes and distributes to the correct department/personnel.

Skills

Communication skills

Interpersonal skills

Problem solving

Customer interaction

Education

High School Diploma

Tools

MS Office

Outlook

AS 400

Office equipment

Job description

Position Summary

Company: FedEx Trade Networks Canada

Address: 3950 Malden Road N9C 2G4 Windsor, Ontario Canada

Worker Type: Employee

Scheduled Weekly Hours: 16

Total Base Pay Range - $15,184 - $22,818.62 CAD Annual

Shift will be Saturday and Sunday, 8am-4pm EST

Shift will be Saturday/Sunday, plus statutory holidays, 8am-4pm.

CUSTOMS RELEASE

• Gathers information, assesses documentation and processes entries for clearance
• Monitors transactions for rejects, acceptance and release
• Records data in broker system and transmits entry to CBSA to obtain release of shipment
• Ensures all data is correct as per documentation/notice from carrier and/or customer
• Responds to all customer queries and provides excellent customer service
• Answers telephone inquiries, collects information, distribute incoming calls to the right personnel

OTHER DUTIES

• Ensures that fax & photocopier printed documents are distributed and properly directed or dealt with
• Maintains a general inventory of supplies and necessities
• Checks all incoming faxes and distributes to the correct department/personnel
• Performs any other duties as advised by the Supervisor/Manager

Qualifications

• High School Diploma required
• Minimum of 1 year experience in a related field of Customs Brokerage and Release
• Ability to understand and interpret documentation related to the Customs Brokerage field.
• Working knowledge of MS Office, Outlook and office equipment (fax machine / photocopiers / printers/scanners), as well as AS 400 system
• Excellent communication, organization, inter-personal, problem solving skills are required
• Ability to interact with a wide range of customers, carriers and brokers

Connecting people with goods, services, ideas and technologies creates opportunities that fuel innovation, energize businesses and lift communities to higher standards of living. At FedEx, we believe that a connected world is a better world, and that belief guides everything we do.

Our Core Values: To act with honesty and integrity. To treat everyone we encounter with dignity and respect. To do "Absolutely, Positively Whatever It Takes" to satisfy customers. To create a workplace that stimulates creativity and innovation. To strive for the highest levels of efficiency in all that we do.

FedEx Trade Networks, Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We believe a diverse society is a stronger one. We strive to ensure our company reflects the many cultures of our workforce, customers and communities around the world.