Import Coordinator

ManpowerGroup, Inc.; Brampton; Hybrid; CAD 36,000 - 40,000; Full time

Benefits offered by this job

Hybrid work

Job summary

International Freight Forwarding in Brampton, ON is seeking an Import Coordinator to join the Operations team. The role involves processing import shipments from arrival to final delivery across air, ocean, and ground transport, and coordinating with customs brokers and internal teams.

You will handle documentation, communicate status to customers, and maintain accurate shipment records. A hybrid work arrangement is offered with office and remote options, and a standard 35-hour week with

Qualifications

• High School Diploma.
• Minimum 2 years of Import Coordination experience within Freight Forwarding or Logistics.
• Strong customer service and communication skills.
• Accurate data entry abilities and attention to detail to maintain compliant shipment records.
• Proficiency with Microsoft Word and Microsoft Excel, plus fluent English communication.

Responsibilities

• Process and manage import shipments from arrival through final delivery across air, ocean, and ground transportation.
• Break down consolidated freight shipments and create house airway bills from master airway bills.
• Verify shipment documentation and system-generated information for accuracy to support smooth customs clearance.
• Track shipments and proactively communicate shipment status, updates, and next steps to customers.
• Coordinate cargo transfer, release, customs clearance, and final delivery while handling shipment exceptions and delays.

Skills

Attention to detail

Customer communication

Data entry

Stakeholder coordination

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Our client, International Freight Forwarding is seeking a Import Coordinator to join their team. As a Import Coordinator, you will be part of the Operations department supporting International Freight Forwarding. The ideal candidate will have strong attention to detail, excellent customer communication, and the ability to coordinate across multiple stakeholders which will align successfully in the organization.

Job Title: Import Coordinator

Location: Brampton, ON

Pay Range: $26/hr - $29/hr

What's the Job?

• Process and manage import shipments from arrival through final delivery across air, ocean, and ground transportation.
• Break down consolidated freight shipments and create house airway bills from master airway bills.
• Verify shipment documentation and system-generated information for accuracy to support smooth customs clearance.
• Track shipments and proactively communicate shipment status, updates, and next steps to customers.
• Coordinate cargo transfer, release, customs clearance, and final delivery while handling shipment exceptions and delays.

What's Needed?

• High School Diploma.
• Minimum 2 years of Import Coordination experience within the Freight Forwarding or Logistics industry.
• Strong customer service and communication skills with the ability to collaborate professionally with customers, customs brokers, overseas offices, and internal teams.
• Accurate data entry abilities and strong attention to detail to maintain compliant shipment records.
• Proficiency with Microsoft Word and Microsoft Excel, plus fluent English communication skills (written and verbal).

What's in it for me?

• Hybrid work opportunity with office and remote work options.
• Work with a global logistics organization in a fast-paced international environment.
• Professional growth within the freight forwarding industry through ongoing training and development.
• Collaborative, team-oriented culture with a customer-focused mindset.
• Standard 35-hour work week with occasional overtime based on business needs.