IMAC Service Technician W2

Insight Enterprises; Calgary; On-site; CAD 29,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Retirement plans

Job summary

Insight Enterprises in Calgary is seeking an IMAC Service Technician for a fully onsite role. You will build, deploy, move, wipe, and install software on computer systems, using Remedy for work orders.

The position requires a hands-on approach to client requests and multi-platform support. With 2+ years in a related IMAC role (4+ preferred), you will thrive in a fast-paced environment and contribute to a culture focused on collaboration, professional growth, and customer satisfaction.

Qualifications

• At least 2 years’ experience in IMAC or related role; 4 years preferred.
• Experience in a large, distributed environment is preferred.
• Ability to stay calm in stressful situations and handle demanding customers.

Responsibilities

• Complete internal and external deployments; driving company vehicles as required.
• Participate in moves during core and non-core business hours.
• Backfill other IMAC services when required; lift of computer equipment.
• Respond to client requests originating through Remedy in a professional manner.

Tools

Remedy system

Job description

Requisition Number: 106225IMAC Service Technician W2Location: This role is fully onsite in our Calgary, Alberta office (City of Calgary - 800 Macleod Trail SE Calgary, Alberta)Compensation: $22.50/hrDuration: 6 month contractHours: Monday - Friday 8 - 5 PMNow is the time to bring your expertise to a W2 role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready.As an IMAC Service Technician W2 with Insight, you will build, deploy, move, wipe, install software and dispose of computer systems including application and data transfer from the replaced system. We will count on you to use Remedy to build systems from Remedy work orders and backfill coordinator roles as trained. Along the way, you will be responsible for supporting a multi-platform client base.What to ExpectWe are legendary for taking care of our teammates. We want our teammates to enjoy a diverse and meaningful experience in the workplace, knowing that what you do makes a difference! Insight provides access to an engaging selection of 11 Teammate Resource Groups (TRGs) available to all teammates, further enhancing our commitment to fostering a sense of belonging. Temporary teammates can also expect medical benefits, which includes sick time after 90 days and access to our retirement plans.As an IMAC Service Technician W2, you will get to:Primary function of the role is to complete internal and external deployments where driving company vehicles is requiredParticipate in moves, required during core and non-core business hoursBackfill other IMAC services when required lifting of computer equipment is requiredRespond to clients requests originating through Remedy system in a professional manner.Be AmbITious: In this opportunity, it's not just about what you do today but also about where you can go tomorrow. As an IMAC Service Technician W2 at Insight, you have the potential for advancement within our organization; not just vertically but horizontally as well. Bringing your passion, dedication, and collaborative spirit to Insight will not only allow you to elevate your existing skills but also acquire new ones through enriching experiences and opportunities.We are looking for an IMAC Service Technician W2 with:At least 2 years’ experience in related role, 4 preferredExperience in a large, distributed environments preferredAbility to stay calm in stressful situations, especially when dealing with demanding customersTakes ownership and responsibility for problem resolutionInsight at a GlanceReceived 35+ industry and partner awards in the past year$9.2 billion in revenue#20 on Fortune’s World's Best Workplaces list14,000+ engaged teammates$1.4M+ total charitable contributions in 2023 by Insight globallyWe are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.Posting Notes: Calgary || Alberta (CA-AB) || Canada (CA) || IT Infrastructure & Support || None || CA - Calgary, AB ||