Hybrid Student Services Advisor - Admissions & Support

University of Alberta Careers; Edmonton; Hybrid; CAD 43,000 - 62,000; Full time

Job summary

University of Alberta is seeking a Student Service Centre Advisor for a hybrid role based at North Campus, Edmonton. You will support current and prospective students, applicants, parents, alumni and the public with information and navigational guidance on admissions, registration, tuition and student fees, financial aid and scholarships, as well as student records, transcripts, exams and convocation.

You will also refer students to other campus offices and units as needed to ensure smooth

Qualifications

• Supports current and prospective students with admissions, registration, tuition and student fees, financial aid and scholarship information.
• Guides students on university policies and procedures and refers to other offices as needed.
• Provides information about exams, transcripts and convocation.

Responsibilities

• Provide outstanding customer service and navigational support on admissions, registration, tuition, financial aid and more.
• Advise on services offered by other campus offices and make referrals as appropriate.
• Assist a diverse student population including prospective and current undergrads and graduates.

Job description

University of Alberta is seeking a Student Service Centre Advisor for a hybrid role based at North Campus, Edmonton. You will support current and prospective students, applicants, parents, alumni and the public with information and navigational guidance on admissions, registration, tuition and student fees, financial aid and scholarships, as well as student records, transcripts, exams and convocation.

You will also refer students to other campus offices and units as needed to ensure smooth