Hybrid Property Claims Adjuster | Customer-Focused Growth

Aviva; Edmonton; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

A leading insurance company in Canada is seeking National Property Claims Adjusters to join their Customer Response – Property team. This hybrid role offers flexible working arrangements. Candidates should have prior experience in insurance or customer service, and be able to support claims through a call-center environment. Key responsibilities include negotiating claims, confirming coverage, and providing outstanding customer service. A compelling rewards package awaits successful candidates, including competitive benefits and career development opportunities.

Benefits

Health benefits

Annual bonus eligibility

Retirement savings plan

Competitive vacation package

Corporate wellness programs

Qualifications

• 1 - 3 years of claims insurance experience or insurance call center experience.
• Ability to work in a fast-paced environment.
• Strong customer service background.
• Excellent computer and organizational skills.
• Strong oral and written communication skills.

Responsibilities

• Support claims customer demand through a call-center environment.
• Investigate and negotiate property claims.
• Confirm coverage and compile FNOL information for incoming claims.
• Ensure data accuracy and issue payments to vendors.
• Advise customers on claim status and provide exemplary service.

Skills

Customer service

Negotiation

Investigation

Communication skills

Organization

Bilingualism (English and French)

Job description

A leading insurance company in Canada is seeking National Property Claims Adjusters to join their Customer Response – Property team. This hybrid role offers flexible working arrangements. Candidates should have prior experience in insurance or customer service, and be able to support claims through a call-center environment. Key responsibilities include negotiating claims, confirming coverage, and providing outstanding customer service. A compelling rewards package awaits successful candidates, including competitive benefits and career development opportunities.