Hybrid Product & Integrations Coordinator (EHR Services)

OntarioMD Inc.; Toronto; Hybrid; CAD 60,000 - 65,000; Full time

Benefits offered by this job

Hybrid working model

Discretionary bonus program

Matched defined contribution pension

Job summary

OntarioMD Inc. is seeking a Coordinator, Products, Integrations & Service Management to support onboarding and adoption of provincial EMR integrated EHR products.

The role involves coordinating meetings, documenting actions, and ensuring operational readiness as a partner to EMR vendors and delivery teams. Reporting to the Director, Product Delivery, you will monitor onboarding activities, contribute to reporting, and help refine processes across the EHR ecosystem.

Qualifications

• Post-secondary education in business, health admin or IT, or equivalent experience.
• Minimum 3 years in an IT project environment within the provincial healthcare environment.
• Experience building productive working relationships with internal and external stakeholders.
• Ability to articulate complex processes into simple business terms.
• Ability to prepare communications and oral presentations with attention to detail.
• Proficiency with MS Office, SharePoint, Dynamics 365; Power BI and MS Project are assets.

Responsibilities

• Coordinate onboarding and adoption activities for Integrated EHR products and services.
• Provide operational onboarding and adoption support including documentation, RAID, schedules, and communications.
• Support change management and reporting on onboarding activities and adoption milestones.
• Maintain and update project collateral, training materials, and website content.
• Escalate issues and contribute to continuous improvement of processes.

Skills

Stakeholder management

Process simplification

Communication materials

MS Office & collaboration tools

Power BI (assets)

Education

Post-secondary education in Business Admin / Health Admin / Information Tech

Tools

Microsoft Office Suite

SharePoint

Microsoft Dynamics 365

Microsoft Project

Power BI

Job description

OntarioMD Inc. is seeking a Coordinator, Products, Integrations & Service Management to support onboarding and adoption of provincial EMR integrated EHR products.

The role involves coordinating meetings, documenting actions, and ensuring operational readiness as a partner to EMR vendors and delivery teams. Reporting to the Director, Product Delivery, you will monitor onboarding activities, contribute to reporting, and help refine processes across the EHR ecosystem.