Senior Product Manager, Digital Health Solutions

Ontario Health; Toronto; On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Health coverage

Wellness accounts

Pension plan

Vacation & personal days

Learning opportunities

Inclusive workplace

Job summary

Ontario Health in Ontario is seeking a Senior Product Manager to lead the planning, development, and delivery of digital health products, defining vision and roadmaps while aligning stakeholders across teams.

You will own the NaSM product and collaborate with Software Development, QA, DevOps, and Experience Design to deliver high-quality virtual care solutions and expand EMR/HIS integrations for cancer screening campaigns.

Qualifications

• Bachelor’s degree in Business, Health-related fields, Engineering, Computer Science, or related discipline, or equivalent experience.
• 7–10 years of experience with formal requirements elicitation and analysis techniques.
• 7–10 years of experience in a software development environment in an agile environment.
• 7–10 years of experience owning and managing product backlog and releases in a matrixed environment.

Responsibilities

• Develop and own product strategy, vision, roadmaps, backlogs, and release priorities in collaboration with cross-functional teams.
• Translate product vision, business objectives, user needs, and high-level requirements into clear functional requirements, user stories, and acceptance criteria.
• Create, prioritize, and continuously manage the product backlog based on customer needs, organizational priorities, industry trends, and dependencies across product portfolios.
• Lead user research and stakeholder engagement to identify, understand, and validate customer needs and inform product decisions.
• Apply a range of requirements elicitation techniques, including interviews, workshops, surveys, process analysis, use cases, scenarios, storyboards, and competitive product analysis.
• Lead requirements analysis and verification to ensure requirements are complete, consistent, feasible, understandable, unambiguous, and testable.
• Identify and document non-functional requirements, including security, privacy, legal, operational, and maintainability requirements.
• Lead sprint planning and work closely with Software Development, Quality Assurance, DevOps, and Experience Design teams throughout the agile development lifecycle.
• Partner with cross-functional teams to deliver intuitive user experiences and ensure the quality of products and services delivered to customers.
• Conduct stakeholder and impact analysis and develop communication approaches that support awareness, alignment, and adoption of product releases.
• Identify dependencies, risks, bottlenecks, and blockers across short- and long-term product roadmaps and collaborate across teams and divisions to address them.
• Identify product synergies and opportunities to connect products and capabilities across Ontario Health to better address client and system needs.
• Recommend new product features and enhancements that improve user experience, operations, and product maintainability.
• Champion continuous improvement in product management and agile practices across product teams, identifying opportunities to improve product delivery and lead time.
• Maintain deep expertise in the assigned product and business domain, including an understanding of product architecture, industry developments, and stakeholder needs.
• Build strong relationships with internal and external stakeholders, including government organizations, and share product and domain knowledge across teams.
• Provide mentorship, guidance, and product management expertise to colleagues and cross-functional teams.
• Foster effective team collaboration by maintaining open communication, seeking feedback, and helping teams navigate challenges and change.
• Work independently with minimal supervision, exercising sound judgment and escalating decisions with broader organizational implications when appropriate.
• Lead and contribute to complex product decisions that may have significant impacts across the organization, requiring innovative and sustainable solutions.

Skills

Product management

Agile methodologies

Stakeholder engagement

User research

Backlog management

Education

Bachelor’s degree in Business/Health-related field

Tools

Confluence

JIRA

Job description

Ontario Health in Ontario is seeking a Senior Product Manager to lead the planning, development, and delivery of digital health products, defining vision and roadmaps while aligning stakeholders across teams.

You will own the NaSM product and collaborate with Software Development, QA, DevOps, and Experience Design to deliver high-quality virtual care solutions and expand EMR/HIS integrations for cancer screening campaigns.