Hybrid IT Operations & Performance Coordinator

Business Development Bank of Canada; Montreal (administrative region); On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Pension plan

Wellness account

Hybrid work model

Paid vacation

Personal days

Professional development

Job summary

Business Development Bank of Canada in Montreal is seeking an IT Operations and Performance Coordinator to support procurement for IT projects. You will manage consultant renewals, purchase orders in ServiceNow, and governance around procurement processes, ensuring cost control and compliant documentation.

You will collaborate with IT teams to understand needs, advise on strategy, and maintain strong supplier relationships.

Qualifications

• Degree in business or related field required.
• Experience with IT contracts and procurement.
• Strong analytical and communication abilities.

Responsibilities

• Plan and coordinate consultant contract renewals and monitor deadlines.
• Prepare purchase orders in ServiceNow and obtain required approvals.
• Prepare procurement documentation ensuring service levels and security requirements.
• Advise IT teams on procurement strategy to optimize costs.
• Manage supplier relationships and procurement costs.
• Provide guidance and follow-up on procurement cases for IT teams.

Skills

Procurement experience

Contract management

Analytical skills

Project coordination

Communication skills

Bilingual English/French

Microsoft Office

Education

College or university degree in business or related field

Tools

ServiceNow

Outlook

Excel

PowerPoint

Word

Job description

Business Development Bank of Canada in Montreal is seeking an IT Operations and Performance Coordinator to support procurement for IT projects. You will manage consultant renewals, purchase orders in ServiceNow, and governance around procurement processes, ensuring cost control and compliant documentation.

You will collaborate with IT teams to understand needs, advise on strategy, and maintain strong supplier relationships.