Procurement Analyst #107555

C.G. Consulting Group; Toronto; Hybrid; CAD 41,000 - 48,000; Full time

Job summary

CIBC is seeking a Procurement Analyst to support the Asset Management team in procuring technology goods and services. The role includes processing requests, consulting with clients on solutions, and coordinating with external suppliers to optimize costs.

The contract is 12 months with hybrid in-office days on Tuesdays and every 2nd Friday, starting with training week. 37.5 hours weekly in Toronto.

Qualifications

• Must have 1-2 years of experience supporting procurement and/or asset lifecycle management.
• Strong knowledge of ServiceNow, specifically ticket management.
• Basic Excel knowledge.
• Understanding of technology geared towards desktop assets.

Responsibilities

• Receive and process requests for technology goods and services.
• Consult with clients providing alternative solutions ensuring CIBC standards and policies are followed.
• Work with external suppliers on large requests to achieve cost reductions.

Skills

ServiceNow

PeopleSoft

Procurement

Asset lifecycle

Vendor management

Tools

Coupa

ServiceNow

PeopleSoft

Job description

Procurement Analyst #107555

Request ID: 107555-1

Start/End Dates: 11/2/2026 - 11/1/2027

Work Location: Downtown Toronto, near TTC and GO

Job Title: IT - Technical Analyst - Entry

Position Title: Procurement Analyst

Line of Business: Asset Management

Target Rate Range: 30-35hr B2B

What does the LOB do?

The Asset Management function supports two key areas:

• Procurement Team – Responsible for the acquisition and purchasing of enterprise technology assets, including laptops, monitors, and related equipment.
• Inventory Management Team – Responsible for the lifecycle management of enterprise assets, including:
  • Hardware tracking and inventory management
  • Asset transfers between locations
  • Compliance documentation and recordkeeping
  • Asset returns, disposal, and end-of-life processing

The successful candidate would be supporting the Procurement Management arm of the team. Will be supporting Asset Management in the procurement arm of the team - responsible for the acquisition and purchasing of enterprise technology assets, including laptops, monitors, and related equipment.

Reason the role is open - staff augmentation required on the team

What project will this contractor be working on? No project - BAU.

Contract Details

Target Start Date: 11/2/2026

Duration: 12 months.

Potential for this contract to be extended or converted to FTE? Extension may be possible, depending on business needs.

Hybrid. In-office on Tuesdays and every 2nd Friday of the month. 5 days/month. First week will be in-person for training purposes.

Office Location: 81 Bay 32nd Floor

Work Schedule (hours per week, start time): 37.5 Hours/week, In-office days may be 8-4 or 9-5.

Potential for OT? OT not likely.

How many years of experience? 1- 3 years of experience supporting procurement and/or asset lifecycle management..

Job Description

Purpose of Job

Receive and process requests for technology goods and services. Consult with clients providing alternative solutions ensuring CIBC standards, policies and guidelines are followed. Work with external suppliers on large requests to achieve cost reductions.

Major Activities

• Work with internal business partners and external suppliers to ensure appropriate delivery of technology goods and services (e.g., computers, printers, monitors accessories).
• Validate, resolve issues/concerns and process invoices ensuring proper documented audit trails are maintained for services not requisitioned through CIBCs electronic purchasing system.
• Provide input to fiscal planning process based on previous trend analysis and planned initiatives/projects identified through consultation with assigned portfolios.

Knowledge/Skill Requirements

Work Experience

• Service Excellence--Ability to understand customer needs and expectations, provide excellent service in direct and indirect manner, and fulfill customer expectations.
• Relationship Management--Ability to establish and build healthy working relations and partnerships with clients, vendors and peers.
• Process Management--Ability to understand, monitor, update or enhance existing business or work process.
• Oral Communications--Ability to express oneself and communicate with others verbally; recognizing that verbal communication is more than just language - it includes tone, style and structure.
• Consulting--Knowledge of approaches, tools, techniques and roles and responsibilities in providing technical or business guidance to clients within and outside own area.

Basic Understanding

• Interpersonal Relationships--Knowledge of approaches, tools and techniques for working with individuals and groups in a constructive and collaborative manner.
• Written Communications--Ability to produce a variety of business documents that demonstrate command of language, clarity of thought and orderliness of presentation.
• Problem Solving--Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems.

Job Complexities/Challenges

• Understanding the difference between capital versus operating expense budgets to ensure appropriate funds are available.
• Explaining basic accounting principles when reporting on expenses.
• Assessing the best approach to correct vendor billing based on the supported LOB and restrictions related to vendor processes.
• Developing expense management reporting following established transit plans.
• Taking corrective action to follow up on billing and asset receipt discrepancies.
• Processing client requests in the prescribed manner, ensuring accuracy of allocated charges.
• Providing explanations to clients may fail to satisfy their concerns and they must be referred to a more senior staff member.
• Procurement analyst is responsible for managing 50+ Technology asset requests in the Service Now queue for IMAC, Refresh and Project activities for over 40,000 employees across CIBC. This involves a detailed review of client computer requirements via Service Now ticket or email. Validation of client information and a thorough understanding of allocation principles prior to placing an order in PeopleSoft (procurement tool). Managing the request from procurement to delivery ensuring customer, vendor and onsite contacts are notified and tasks are completed promptly.
• Ability to handle multiple tasks and communications including technology purchases, client inquiries, supply change management, vendor ETA’s, Service Now queue and mailbox management.
• Fast paced environment with an unlimited supply of work, requiring continuous client focus, product knowledge and attention to details.

Must Have Requirement

• 1-2 years of experience supporting procurement and/or asset lifecycle management.
• Strong knowledge of ServiceNow, specifically ticket management.
• Basic Excel knowledge.
• Understanding of technology geared towards desktop assets.

Nice to Have

• Experience with purchasing tools such as Coupa. Equivalent tools would also be considered.
• Prior experience working within an FI or highly regulated industry. Strong asset.
• Experience working with multiple stakeholders, including internal parties and third‑party vendors.

Soft Skills

• Strong attention to detail and accuracy.
• Excellent organizational and coordination skills.
• Ability to manage multiple requests and priorities simultaneously.
• Strong problem-solving and discrepancy resolution skills.
• Effective written and verbal communication skills.
• Ability to work independently and collaboratively within a team environment.

NOTE

Close on Sept 30 at 9AM.