Hybrid Infrastructure & Cloud Operations Supervisor

Manitoba Blue Cross

Winnipeg

Hybrid

CAD 100,000 - 150,000

Full time

5 days ago

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Benefits offered by this job

Hybrid work environment

Casual dress code

Personal and professional development

Comprehensive health benefit package

Competitive starting salary

Job summary

Manitoba Blue Cross seeks a senior Infrastructure & Operations leader to deliver secure, cost-efficient technology services. You will oversee cloud and on‑premises infrastructure, service delivery, and vendor partnerships, with a focus on reliability and performance.

You will mentor a diverse team, drive modernization of IT services, and partner with stakeholders to align technology with business goals. Hybrid work arrangements and strong health benefits are offered.

Qualifications

10+ years in IT with 5+ years in leadership roles.
Strong cloud, networking, security, backup, and DR skills.
Experience with vendor negotiations, procurement, and contract management.
Familiarity with ITIL or ITSM frameworks.
Excellent communication and stakeholder management abilities.

Responsibilities

Lead Infrastructure Operations and Service Desk functions, ensuring high-quality desktop support and adherence to ITIL processes.
Oversee disaster recovery, business continuity, backup, and recovery programs with regular testing.
Provide architectural input and governance across compute, storage, networking, and security domains.
Drive capacity planning, cost management, and lifecycle management of infrastructure services.
Mentor and develop Infrastructure Support and Service Desk teams; manage recruitment and on-call coverage.