Hybrid Disability & Return-to-Work Advisor

WCB Alberta; Edmonton; Hybrid; CAD 61,000 - 72,000; Full time

Benefits offered by this job

Hybrid work

Competitive salary

Security clearance may be required

Job summary

WCB Alberta in Edmonton, Alberta is seeking a Disability Advisor for a temporary one-year, full-time role to support staff with illnesses or injuries and to coordinate safe return-to-work plans. You will manage a caseload, gather medical information, arrange appropriate modified work, and collaborate with health professionals, supervisors and employees while maintaining strict confidentiality.

A degree or diploma and at least three years in disability management are required; strong

Qualifications

• Caseload management experience in disability or claims environment.
• At least 3 years in disability management or related field.
• Ability to work independently in a high-volume setting.

Responsibilities

• Obtain and assess information regarding illness or injury from medical providers to enable safe return to work.
• Determine appropriate support and modified work to offer on notification of illness/injury.
• Work with employees, supervisors and health professionals to ensure care and support.
• Maintain a caseload and document management for short-term, non-complex cases.
• Build trust with clients and educate employees and leaders in short-term leave processes.
• Negotiate modified work with employees and leaders as needed.
• Assess transfers for more complex claims when appropriate.
• Arrange equipment or home supports and back up ergonomic assessments.
• Track and update spreadsheets and coordinate with disability managers.

Skills

Communication skills

Caseload management

Decision making

Time management

Interpersonal skills

Customer service

Confidentiality

MS Office

Education

Undergraduate degree

Related degree / diploma

Tools

MS Office

Job description

WCB Alberta in Edmonton, Alberta is seeking a Disability Advisor for a temporary one-year, full-time role to support staff with illnesses or injuries and to coordinate safe return-to-work plans. You will manage a caseload, gather medical information, arrange appropriate modified work, and collaborate with health professionals, supervisors and employees while maintaining strict confidentiality.

A degree or diploma and at least three years in disability management are required; strong