Hybrid Digital Transformation Journey Analyst (Contract)

Richardson Wealth Ltd; Toronto; Hybrid; CAD 61,000 - 70,000; Full time

Job summary

Richardson Wealth is seeking a Journey Analyst to support journey owners with market and user research, journey optimization, and agile delivery. You will help translate business concepts into actionable requirements and collaborate to organize PI planning.

The role emphasizes stakeholder engagement, visualization of requirements, and continuous improvement in a transforming wealth management environment.

Qualifications

• 2 years' experience as journey analyst or business analyst in a business context.
• Understanding of the Wealth Management industry and regulatory environment.
• A passion for client and advisor experience, with concrete achievements.
• An excellent capacity to understand and analyze client and advisor needs, with an overall view of related processes.
• Strong coordination skills across multiple stakeholders and departments.
• Able to work in complex environments and in the context of transformation.

Responsibilities

• Works in collaboration withthe journey ownerand the product ownerto able to translate business concepts into easy-to-understand technical language.
• Supports the journey ownerin defining and documenting the optimized journeys.
• Works in collaboration with the journey owner to organize and facilitate program increment planning (PI planning).
• Helps theJourneyOwnerdefine and own the value definition ofthe Epis and acceptation criteria of the stories.
• Collaborates with theIT deliveryteam toenable them toprovide a delivery estimate for user stories to gaina teamcommitment.
• Works ahead of the delivery team todefine optimized journeysfor nextiterationsofepics and features.
• Helps inacceptance criteriacreationin a format that supports Acceptance Test Driven Development.
• Provides discipline, rigor, andbusinesscontextto the requirements definition and validation process.
• Is an effective facilitator for delivery team to deliver incremental units of business value.
• Can decompose and describe business needs asepics and featureswhile enabling incremental delivery.
• Can visualize business needs /requirementsasepics,featuresand stories.
• Collaborates with key stakeholders to complete required artifacts.

Skills

Journey analysis

Business analysis

Stakeholder coordination

Agile delivery

Facilitation

Visualization of requirements

Education

Degree in Business or Marketing

Job description

Richardson Wealth is seeking a Journey Analyst to support journey owners with market and user research, journey optimization, and agile delivery. You will help translate business concepts into actionable requirements and collaborate to organize PI planning.

The role emphasizes stakeholder engagement, visualization of requirements, and continuous improvement in a transforming wealth management environment.