Business Analyst II- TDJP00058276

Randstad Canada; Toronto; Hybrid; CAD 75,000 - 105,000; Full time

Benefits offered by this job

Extension potential

Modernization projects

Figma-to-Workflow

Structured Agile culture

Job summary

Randstad Canada is seeking a Business Analyst II to bridge business stakeholders and delivery teams in a hybrid role. You will analyze enterprise real estate processes, design future-state workflows, and translate needs into structured functional specs.

The position emphasizes hands-on workflow analysis and collaboration with technical architects to balance standard configurations against custom logic. The role offers a 3-month contract with potential extension or permanent conversion based on

Qualifications

• 3+ years of progressive Business Analyst experience in a large corporate setting.
• Hands-on, workflow-driven enterprise application experience.
• Strong understanding of system-driven behaviors and lifecycle states.
• Proven ability to produce high-quality technical documentation.
• Experience with Agile delivery, Jira and Confluence.
• Excellent verbal and written communication skills.

Responsibilities

• Requirement elicitation and process engineering across project lifecycles.
• Facilitate stakeholder workshops, process walkthroughs and interviews.
• Design future-state workflows aligned with platform best practices.
• Translate business goals into functional specs and workflows.
• Assess configuration changes for platform modules and risks.
• Identify and mitigate delivery risks and readiness bottlenecks.
• Support QA, UAT, and defect triage with engineering teams.
• Maintain backlog visibility and traceability in Agile tools.

Skills

Business analysis

Workflow-driven apps

System logic

Documentation

Agile / Jira Confluence

Communication

Tools

Jira

Confluence

IBM TRIRIGA

Job description

Our client, is seeking an analytical and detail-oriented Business Analyst II to join their Enterprise Real Estate and Corporate Facilities Technology division.

In this key hybrid role, you will support and evolve the enterprise real estate technology ecosystem by acting as a crucial bridge between business stakeholders and technology delivery teams. This position is ideal for a hands-on, systems-focused Business Analyst who enjoys digging directly into workflow-driven applications to understand process logic, system states, and module behavior. Your primary focus will be supporting the modernization of the platform- analyzing how business processes should run, identifying opportunities to leverage standard out-of-the-box (OOTB) configurations, and translating complex operational needs into highly structured functional specifications.

Duration: 3-Month Contract (High potential for extension and permanent conversion based on performance)

Work Arrangement: Hybrid (4 days per week on-site at the corporate office, 1 day work from home)

Advantages

• High Extension & Conversion Potential: Establish your footprint within a prominent financial institution with a direct path toward contract extension or permanent team placement.
• Modernization & Scale: Work directly on high-impact initiatives transforming corporate real estate operations, managing complex systems that support thousands of physical assets.
• Figma-to-Workflow Strategy: Collaborate with technical architects to drive configuration strategies, learning how to balance standard out-of-the-box software capabilities against custom business logic.
• Supportive & Resource-Rich Culture: Partner with a mature tech squad that utilizes structured Agile practices, comprehensive tooling, and shared best practices.

Responsibilities

• Requirement Elicitation & Process Engineering
  Structured Analysis: Lead and execute a disciplined business analysis approach to plan, elicit, analyze, map, and govern system requirements throughout the project lifecycle.
• Stakeholder Workshops: Facilitate discovery workshops, process walkthroughs, and interviews to probe, challenge, clarify, and validate requirements with business and technical teams.
• Future-State Design: Analyze and document current-state business processes. Partner with engineering to design clean future-state workflows that leverage platform best practices and reduce excessive customization.
• Functional Specification: Translate high-level business goals into functional requirements, system-level descriptions, approval matrixes, and lifecycle process flows.
• Risk Management, Governance & QA Support
  Platform Alignment: Assess how configuration updates function across different platform modules, ensuring downstream dependencies, assumptions, and scope limits are fully tracked.
• Risk Mitigation: Proactively identify and manage requirements-related delivery risks, anticipating operational impacts and business-readiness bottlenecks.
• Testing & Validation Support: Partner with Quality Assurance (QA) teams to review test scenarios, assist with system integration testing, support User Acceptance Testing (UAT) phases, and triage technical defects.
• Agile Tool Management: Utilize Jira and Confluence to maintain exact backlog transparency, progress tracking, and documentation traceabilities.

Qualifications

• Experience: Minimum 3+ years of progressive professional experience operating as a Business Analyst or Business Systems Analyst (BSA) within a large-scale corporate environment.
• Workflow Engine Depth: Proven, hands-on experience working directly within workflow-driven enterprise applications or case-management engines (e.g., Pega, Salesforce, ServiceNow, or BPM tools).
• System Logic Fluency: Solid understanding of system-driven behaviors, including nested process flows, conditional approvals, lifecycle states, and the operational trade-offs of custom code versus out-of-the-box (OOTB) functionality.
• Documentation Excellence: Demonstrated ability to author high-quality, professional technical documentation, including visual process flows, swimlane diagrams, and structured system-level descriptions.
• Agile Integration: Active working experience within Agile or hybrid delivery environments, leveraging Jira and Confluence to track tasks and house documentation.
• Soft Skills: Outstanding verbal and written communication skills with an acute attention to detail. A self-directed professional who can move comfortably between high-level business requirements and granular system perspectives.

Nice-to-Have Skills & Assets

• Practical hands-on configuration or analytical experience with the IBM TRIRIGA Real Estate Management suite.

Summary

If you are a tech-savvy Business Analyst II who pairs an analytical eye for detail with the hands-on drive to map, document, and simplify complex enterprise workflows, this hybrid contract offers an exceptional tech canvas. Bring your requirements-engineering precision, Agile framework discipline, and collaborative communication style to our industry-defining technology team today!