Hybrid Client Support & Solutions Coordinator

BDC; Ottawa; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Employee Health & Wellness benefits

Pension plan

Professional development

Job summary

BDC is seeking a detail-oriented professional to deliver high-quality client service for the Financing team. You will prepare proposals, letters of intent, and contracts, ensuring accuracy, signatures, and timely follow-up with clients.

The role requires 1–3 years of experience, bilingual French and English, and proficiency in MS Office. A hybrid work model is offered with at least 3 days in the office weekly in Ottawa, Ontario.

Qualifications

• Bachelor degree in Business Administration or college equivalent is required.
• 1–3 years of experience in a similar role is expected.
• Experience with payables/receivables is an asset.
• Bilingual in French and English is required.

Responsibilities

• Provide high-quality client service and support to the Financing team, including preparing proposals and contracts.
• Prepare letters of intent, letters of offer, and professional mandates with accurate information and proper signatures.
• Manage administrative tasks and assist with portfolio development and marketing initiatives.
• Coordinate communications with clients and professionals, ensuring compliance with policies and procedures.
• Support risk assessment, pre-qualification, and documentation in the client onboarding process.

Skills

Client service

Communication

Organizational skills

Teamwork

MS Office

Time management

Bilingualism (French/English)

Education

Bachelor degree in Business Administration or related

College diploma in accounting or attestation of college studies

Tools

MS Office (Word, Excel, Outlook)

Vehicle access / driver's license

Job description

BDC is seeking a detail-oriented professional to deliver high-quality client service for the Financing team. You will prepare proposals, letters of intent, and contracts, ensuring accuracy, signatures, and timely follow-up with clients.

The role requires 1–3 years of experience, bilingual French and English, and proficiency in MS Office. A hybrid work model is offered with at least 3 days in the office weekly in Ottawa, Ontario.