Hybrid AI Agent Architect & Orchestrator

Qlik; Ottawa; Hybrid; CAD 93,000 - 116,000; Full time

Benefits offered by this job

Competitive salary and benefits

Mentorship programs

Career progression pathways

Job summary

Qlik in Ottawa is seeking an AI Agent Engineer to design, build, and scale an enterprise AI agent program serving 35,000+ customers. You will own the full lifecycle of agents, from reasoning logic to deployment, across LLMs, n8n, and API integrations, with governance baked in.

You’ll work at genuine technical depth while shaping strategy, where to act in the customer journey, how to measure quality, and how frontline teams adopt AI as a co-pilot.

Qualifications

• Proven experience building and deploying AI agents in customer-facing environments.
• Hands-on with LLMs, prompt engineering, and agent design patterns.
• Experience with workflow automation platforms (n8n, Make) and APIs.
• Ability to translate technical decisions for nontechnical stakeholders.

Responsibilities

• Architect and integrate AI agent systems end-to-end from concept to deployment.
• Define where agents should act in the customer journey and govern quality.
• Build data pipelines and integrate with Salesforce for interventions.
• Lead rollout to frontline teams and develop accompanying runbooks.
• Instrument agents with observability and KPI dashboards.

Skills

AI agent development

LLMs

Prompt engineering

Automation pipelines

Tools

n8n

Make

Salesforce

Job description

Qlik in Ottawa is seeking an AI Agent Engineer to design, build, and scale an enterprise AI agent program serving 35,000+ customers. You will own the full lifecycle of agents, from reasoning logic to deployment, across LLMs, n8n, and API integrations, with governance baked in.

You’ll work at genuine technical depth while shaping strategy, where to act in the customer journey, how to measure quality, and how frontline teams adopt AI as a co-pilot.