Hybrid Accident Benefit Claims Specialist

Definity; Canada; Hybrid; CAD 51,000 - 94,000; Full time

Benefits offered by this job

Hybrid work schedule

Company share ownership program

Pension and RRSP contributions

Job summary

Definity is seeking an Accident Benefit Claims professional to investigate, evaluate and settle claims under the Insurance Act, reporting to the Team Leader. You will secure claim details, assess coverage and prepare referrals for insurer examinations.

You bring a university degree or CIP designation, 2–3 years of claims handling, and strong communication skills. The role offers a hybrid work model and a salary range of $51,300–$94,400 CAD, with company incentives and retirement plans.

Qualifications

• University degree, college diploma in related field or CIP designation.
• Minimum 2–3 years of claims handling experience.
• Proficient in MS Word and Excel.
• Professional, friendly and courteous in all interactions.
• Able to perform well in a busy operation and remain calm under pressure.
• Team player adaptable to a changing environment.

Responsibilities

• Investigate, evaluate and settle accident benefit claims.
• Secure details of claims from claimants or representatives.
• Assess coverage eligibility and interpret policy wordings.
• Apply Priority Rules to each claim file.
• Process income replacement, non-earner, and attendant care claims.
• Maintain detailed file records on an electronic claims system.
• Process payments after confirming benefits and reserves.
• Coordinate actions for claims and confirm collateral benefits.
• Respond to claimant correspondence and required forms.
• Review and approve treatment plans for claimant rehabilitation.

Skills

Claims handling

Communication

Teamwork

Calm under pressure

MS Word

MS Excel

Education

University degree or college diploma or CIP designation

Tools

MS Word

MS Excel

Job description

Definity is seeking an Accident Benefit Claims professional to investigate, evaluate and settle claims under the Insurance Act, reporting to the Team Leader. You will secure claim details, assess coverage and prepare referrals for insurer examinations.

You bring a university degree or CIP designation, 2–3 years of claims handling, and strong communication skills. The role offers a hybrid work model and a salary range of $51,300–$94,400 CAD, with company incentives and retirement plans.