Accident Benefits Claims Lead (Hybrid)

The Co-operators Group; Mississauga; Hybrid; CAD 73,000 - 121,000; Full time

Benefits offered by this job

Training and development opportunities

Flexible work options

Well-being programs

Volunteer opportunities

Job summary

The Co-operators Group in Mississauga, ON is seeking a Technical Supervisor, Claims - Accident Benefits to lead the claims unit and drive superior client service. You will coach a diverse team, manage day-to-day operations and reserves up to $1,000,000, and ensure policy adherence while aligning with broader company objectives.

Experience in claims, a post-secondary degree, and professional designations like FCIP or CIP are preferred.

Qualifications

• 5–7 years of experience in claims, insurance or related field.
• Post-secondary degree or related discipline.
• Pursuing or completed FCIP or CIP designation.
• Coaching, developing and leading others with autonomy and resiliency.
• Comprehensive knowledge of insurance policies and claims handling.

Responsibilities

• Lead and manage the claims unit to meet objectives.
• Coach and develop the claims team and recruit talent.
• Deliver superior client service while controlling expenses.
• Oversee reserving and authorize payments up to $1,000,000.
• Drive process improvements and align work with goals.

Skills

People leadership

Coaching

Claims experience

Policy knowledge

Analytical skills

Education

Post-secondary degree

FCIP or CIP

Job description

The Co-operators Group in Mississauga, ON is seeking a Technical Supervisor, Claims - Accident Benefits to lead the claims unit and drive superior client service. You will coach a diverse team, manage day-to-day operations and reserves up to $1,000,000, and ensure policy adherence while aligning with broader company objectives.

Experience in claims, a post-secondary degree, and professional designations like FCIP or CIP are preferred.