HVAC Service Manager

Reliance Home Comfort; Kelowna; On-site; CAD 70,000 - 90,000; Full time

Job summary

Join a leading company in home services as an HVAC Service Manager. You will lead a team of technical experts, achieving corporate targets while fostering growth and maximizing market opportunities. With a focus on leadership and development, you'll play a crucial role in our ambitious expansion plans.

Qualifications

• 3-5 years of experience in operational leadership.
• Ability to develop technical professionals.

Responsibilities

• Lead and develop a high-performance HVAC team.
• Achieve corporate targets and maximize team efficiency.

Skills

Leadership

Emotional Intelligence

Communication

Market Awareness

Education

Business degree or equivalent work experience

Job description

Posted Thursday, June 5, 2025 at 4:00 a.m.

By joining Reliance as an HVAC Service Manager, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What will you do?

As the HVAC Service Manager, you will lead and develop a high-performance team consisting of technical experts. Reliance is known for having the best trained technical experts in the business and your primary goal is to unleash the potential of each of your team members to overachieve in their objectives.

• Learn and grow as an important part of a team that cares about Reliance and its customers
• Primary objective is to achieve corporate targets on a monthly basis
• Maximize your team’s efficiency through enhanced analytics and direct interaction
• Capture new market share by building on prior year’s results
• Develop and maintain relationships within key areas of the business
• Develop any potential business development and/or customer service opportunities to maximize market growth
  

What do you bring?

• Possess a Business degree or equivalent work experience
• Achieved 3-5 years of successful operational leadership experience against formalized corporate objectives
• Demonstrated ability to extract the full potential of technical professionals through
  development and leadership
• Ability to retain and attract top talent
• Strong competitive awareness with the ability to coach accordingly
• Introduce new initiatives to maintain further growth
• Create alignment between corporate goals and individual objectives
• Heightened sense of self-awareness and emotional intelligence
• Demonstrate a strong verbal and written communication skillset

Why Reliance?
As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com.