HVAC Appointment Specialist - In-Person Sales

Polaron Energy; Toronto; On-site; CAD 38,000 - 52,000; Full time

Job summary

Polaron Comfort Corp. is seeking a motivated HVAC Appointment Setter to join our growing division. You will connect with prospective clients, qualify leads, and schedule appointments for our HVAC sales representatives.

You will play a key role in driving business growth by ensuring a steady flow of qualified appointments each week, collaborating with Sales and Marketing to optimize outreach and conversion.

Qualifications

• Experience in appointment setting, telemarketing, or inside sales is preferred.
• Strong communication skills and ability to build rapport over the phone.
• Goal- oriented, self-motivated, thrives in fast-paced environments.
• Proficient with CRM systems and Microsoft Office or Google Workspace.

Responsibilities

• Make outbound calls to warm and cold leads to schedule HVAC consultations and in-home assessments.
• Respond promptly to inbound calls, emails, and web inquiries to convert leads into appointments.
• Use CRM systems to record interactions, update customer details, and track appointment outcomes.
• Follow up with potential customers to confirm appointments and reduce cancellations or no-shows.
• Collaborate with Sales and Marketing teams to optimize lead flow and conversion rates.
• Maintain a positive and professional attitude while providing exceptional customer service.
• Meet or exceed weekly and monthly appointment-setting and conversion targets.

Skills

Cold calling

CRM proficiency

Communication

Time management

Goal oriented

Job description

Polaron Comfort Corp. is seeking a motivated HVAC Appointment Setter to join our growing division. You will connect with prospective clients, qualify leads, and schedule appointments for our HVAC sales representatives.

You will play a key role in driving business growth by ensuring a steady flow of qualified appointments each week, collaborating with Sales and Marketing to optimize outreach and conversion.