Human Resources Specialist

Western University; London; On-site; CAD 68,000 - 97,000; Full time

Job summary

Western University is seeking a Human Resources Specialist within Facilities Management to deliver comprehensive HR support across recruitment, employee and labour relations, and performance management. The role emphasizes compliance with university policies and collective agreements while partnering with leaders and staff to achieve organizational effectiveness.

The successful candidate will navigate a fast-paced, diverse environment, applying strong diplomacy, communication, and

Qualifications

• Undergraduate degree in Human Resources, Business, Labour Relations or a related field.
• HR professional designation (completed or working towards).
• Professional courses in conflict resolution, decolonization, EDI, accessibility, or other relevant subjects preferred.

Responsibilities

• Provide comprehensive, client-focused HR support to Facilities Management.
• Lead and support recruitment, employee and labour relations, performance management, and HR process improvement.
• Ensure compliance with FM objectives, legislation, collective agreements and policies.

Skills

HR knowledge

Diplomacy

Communication

Negotiation

Project management

Conflict resolution

Detail-oriented

Client service

Education

Undergraduate degree in HR/Business/Labour relations

HR professional designation

Courses in conflict resolution/EDI/Accessibility

Tools

HR systems (e.g., HRIS)

Job description

The base salary will be $67,680 - $96,590 per annum. Starting salary will be aligned with the successful candidate's experience, skills, and demonstrated qualifications.

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

Facilities Management is responsible for the planning, development, engineering, construction, operation, maintenance and stewardship of all the buildings, infrastructure, sites and services within Western's campus community. Our integrated team provides excellence in creating and maintaining Western's facilities and in serving the community. Our vision is to be recognized as the leader in facilities management among research-intensive universities worldwide.

Responsibilities

The Human Resources Specialist provides comprehensive, client-focused human resources support to Facilities Management, partnering with leaders, employees, and union representatives to achieve organizational effectiveness and success in a fast-paced and diverse operational environment. The role leads and supports recruitment, employee and labour relations, performance management, and HR process improvement activities while ensuring compliance with FM objectives, relevant legislation, collective agreements, University of Western policies and strategies, and HR best practices.

Qualifications

Education:

• Undergraduate degree in Human Resources, Business, Labour Relations or a related field
• Human Resources professional designation (completed or working towards)
• Professional courses in conflict resolution, decolonization, EDI, accessibility, or other relevant subjects preferred

Experience:

• 5 years of progressive Human Resources experience working in an complex environment
• 2 years of experience in Talent Acquisition/Recruitment or an HR Generalist role
• Experience working in a unionized environment preferred

Knowledge, Skills & Abilities:

• In-depth knowledge of Human Resources statute, principles and practices and of the Employment Standards Act, and other relevant legislation
• Well-defined sense of diplomacy and professional decorum, including conflict resolution, interpersonal, and people management skills
• Possesses a reputation for resourcefulness with a strong sense of accountability and initiative
• Ability to understand client needs and expectations and provide excellent service-level directly and indirectly to satisfy expectations
• Demonstrated ability to evolve knowledge and professional development to adapt to ongoing changes in industry and workforce climate
• Knowledge of technical and legislative issues related to employment and labour relations
• Detail-oriented with an ability to function and process information with high levels of accuracy
• Excellent verbal and written communication skills and confidence dealing with all levels of an organization
• Ability to establish and build healthy working relations and partnerships within a diverse community of staff, peers, union leaders, and external parties
• Excellent interpersonal and negotiation skills with the ability to coach team members
• Ability to remain resilient, calm, work well under pressure, and use good judgment in assessing difficult situations
• Creative problem-solving skills and sound professional judgement, especially regarding confidential/sensitive matters
• Proven ability to take initiative and champion a project from conception through implementation and evaluation
• Ability to handle diverse and emotional situations with empathy and neutrality
• Ability to work under pressure and balancing multiple projects, each having their own timelines and constraints, and respond effectively to rapidly changing priorities
• Demonstrated ability to support continuous process improvement
• Ability to work independently and collaboratively as a member of the team to achieve departmental goals

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone [phone].